Sr Business Control Specialist

Bank of America; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Senior Business Control Specialist to ensure operational excellence and adherence to control standards. The role involves driving internal control discipline, with responsibilities in monitoring controls, supporting audits, and implementing quality assurance practices. Candidates should possess strong analytical skills and experience in the financial services sector.

Benefits

Private healthcare

Competitive pension plan

20 days of back-up childcare

Flexible benefits

Access to emotional wellbeing helplines

Opportunities for volunteering

Qualifications

• Experience in financial services and process-oriented environments.
• Attention to detail and critical thinking skills required.

Responsibilities

• Oversees design and effectiveness of the risk and control environment.
• Supports monitoring and testing of controls.
• Implements optimized controls and conducts QA activities.

Skills

Controls management

Issue Management

Monitoring

Quality Assurance

Risk Management

Analytical thinking

Critical thinking

Problem solving

Written and verbal communications

Tools

MS Office Suite

Job description

Job Description:

Job Title: Senior Business Control Specialist

Corporate Title: Vice President

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Job Description:

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills:

• Experience within controls management
• Issue Management including project management experience.
• Monitoring, Surveillance, and Testing
• Quality Assurance – Trade experience specific as well as Credit experience
• Risk Management including identifying and mitigating risks
• Analytical thinking including understanding of business controls.
• Attention to detail is a critical skill for this position

• The role will involve critical thinking
• Problem solving
• Written and verbal communications

What we are looking for:

• Financial services experience is essential
• Documented experience performing in a process-oriented production environment that changes periodically
• You will have to be Familiar with MS Office Suite (Excel/Word/Outlook/Access)

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area