Sr. BSA to support client facing technologies/digital engagement platforms for a large insuranc[...]

TN United Kingdom; London; Remote; GBP 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Business Systems Analyst to enhance client-facing technologies and digital engagement platforms for a major insurance client. This role involves analyzing user needs, defining business capabilities, and supporting the team to optimize productivity and reduce costs. The ideal candidate will have a decade of experience in business systems analysis, particularly in the financial or insurance sectors. Join a dynamic team where your expertise will drive impactful transformations and improve client interactions in a collaborative environment.

Qualifications

• 10 years of experience as a Business Systems Analyst.
• Expertise in client facing technologies and digital engagement platforms.

Responsibilities

• Define business capabilities and roadmap for client engagement.
• Translate user needs into requirements and documentation.
• Support business roll-out and validate end-to-end processes.

Skills

Business Systems Analysis

Client Facing Technologies

Data & Integration Modelling

API Development

Financial/Insurance Industry Experience

Education

University Degree in Business or Technology

Job description

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Sr. BSA to support client facing technologies/digital engagement platforms for a large insurance client - 5193, London

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Client:

S.i. Systems

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9cd0cf905ce3

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Sr. BSA to support client facing technologies/digital engagement platforms for a large insurance client -

Duration: 12 months (possibility of extension)

Location: Remote (preferably within Ontario)

Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations. They rely on their expertise, experience, and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Consultant conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

Job Responsibilities:

• Understand the big picture to define business capabilities and go forward roadmap.
• Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
• Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organisation.
• Create and/or provide comments into internal and external communications and user documentation.
• Review and provide comments on business and technical documentation.
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.
• Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.

Must Have Skills:

• 10 years of experience as a Business Systems Analyst working with client facing technologies/digital engagement platforms.
• Experience with data & integration modelling.
• Experience with Application Programming Interface (API)
• Financial/Insurance industry exp

Nice To Have Skills:

• University degree in business or technology or equivalent experience.
• Experience in supporting customer facing operations
• Knowledge of and experience with Payout products
• Experienced in transformational system work, moving from legacy system to modern system.