Sr Analyst - Retail

Blue Yonder; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading tech company in London is seeking a Senior Support Analyst for its Supply Chain Advisory Organization. You will be responsible for developing demos and supporting proof of concepts to translate complex business needs into technology solutions. Ideal candidates have strong technical, business, and communication skills, and are detail-oriented and collaborative.

Qualifications

• Experience in building and configuring demo environments.
• Ability to support proof of concepts and conference room pilots.
• Strong collaboration skills with cross-functional teams.

Responsibilities

• Build and configure demo environments to showcase solution capabilities.
• Support execution of proof of concepts and conference room pilots.
• Maintain a library of reusable demo components.

Skills

Technical aptitude

Business acumen

Communication skills

Detail-oriented

Problem-solving

Job description

Senior Support Analyst - Retail Solutions

We are seeking a Senior Analyst to support the Supply Chain Advisory Organization by developing compelling demos, assisting with proof of concepts (POCs), and supporting conference room pilots (CRPs). This individual will play a critical role in helping to build solution capabilities for prospects and customers, helping to translate complex business needs into practical, technology-enabled solutions. The ideal candidate brings a strong blend of technical aptitude, business acumen, and communication skills.

Key Responsibilities:

• Build and configure demo environments that showcase solution capabilities based on defined use cases.
• Support the execution of proof of concepts and conference room pilots by preparing data, environments, and configuration details.
• Collaborate with internal stakeholders to ensure demo assets are aligned with sales strategy and customer requirements.
• Maintain and enhance a library of reusable demo components and assets.
• Provide feedback on demo and POC performance to help improve future assets and processes.
• Remote Role.
• Limited travel required.

What You'll Do:

• Build, configure, and maintain demo environments that highlight key supply chain capabilities.
• Prepare data models, business scenarios, and user flows that align with industry-specific use cases.
• Support POCs and CRPs by configuring environments, loading data, and troubleshooting issues as needed.
• Collaborate with internal stakeholders to understand solution positioning, sales priorities, and use case requirements.
• Maintain and improve a central library of reusable demo components and templates.
• Contribute to knowledge sharing by documenting processes, configuration techniques, and lessons learned.

Traits That Thrive in This Role:

• Detail-oriented – You take pride in accuracy and understand the importance of getting the small things right in demos and configurations.
• Technically curious – You enjoy learning how systems work and can dive into new tools or data with confidence.
• Collaborative – You work well with cross-functional teams and can translate business needs into technical setups.
• Self-starter – You’re proactive, organized, and able to manage multiple tasks without needing step-by-step direction.
• Problem-solver – You can troubleshoot technical issues, test different approaches, and find creative ways to deliver demo-ready solutions.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.