SQL Software Analyst - Data Integrations & Customer Support

RedRock Resourcing; Bath; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Performance-based bonus

Additional holidays

Travel to work schemes (season tickets

Employee assistance programme

Job summary

RedRock Resourcing is seeking a Software Analyst with SQL experience to help deliver a first-class service to external clients. The role involves hands-on work with SQL databases, integrating with third-party solutions, and providing timely technical support.

You will communicate clearly, work methodically to solve problems, and be willing to visit customer sites to install and configure software. A proactive team player attitude and responsibility for issues are essential.

Qualifications

• Good technical understanding of SQL databases.
• Experience of database integrations to third party solutions.
• Excellent verbal and written communication skills.
• Logical and analytical, with a methodical approach to problem-solving.
• Good team player, yet willing to take personal responsibility for issues.
• Willingness to visit customers to install/configure software and provide ongoing support.

Responsibilities

• Install and configure software at customer sites as needed.
• Provide ongoing technical support and troubleshooting for external clients.
• Liaise with customers to understand requirements and resolve issues.
• Collaborate with internal teams to implement integrations with third-party solutions.

Skills

SQL databases

Database integrations

Verbal and written communication

Analytical thinking

Team collaboration

Customer site support

Job description

RedRock Resourcing is seeking a Software Analyst with SQL experience to help deliver a first-class service to external clients. The role involves hands-on work with SQL databases, integrating with third-party solutions, and providing timely technical support.

You will communicate clearly, work methodically to solve problems, and be willing to visit customer sites to install and configure software. A proactive team player attitude and responsibility for issues are essential.