Sprinkler Service Engineer

Johnson Controls; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in security solutions seeks Engineers to service and maintain Fire Sprinkler Systems for various customers, including commercial and public sectors. The role requires a mix of technical qualifications and interpersonal skills, with a focus on safety and quality service. This position offers a comprehensive benefits package including overtime pay, paid holidays, and extensive training opportunities.

Benefits

Company vehicle/petrol card/PPE

Paid holidays and sick pay

Pension matched contribution

Life assurance

Employee assistance program

Employee discounts

Cycle to work scheme

Access to business resource groups

Qualifications

• Experience in servicing or installing Fire Sprinkler systems is advantageous.
• Hold a full UK driving license.
• Reliable, trustworthy, and self-motivated.

Responsibilities

• Service and maintain Fire Sprinkler Systems.
• Provide high-quality customer service.
• Prepare comprehensive service reports.

Skills

Customer Service

Problem Solving

Communication

Organizational Skills

Education

Qualifications in Mechanical or Electrical Engineering

Job description

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Overtime rates and door to door travel pay

Call out rota payment

Company vehicle/petrol card/PPE

Paid holidays, sick pay plus all bank holidays

Comprehensive benefits package including pension matched contribution, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products

Extensive on the job/cross training opportunities with outstanding resources available

Encouraging and collaborative team environment

Access to business resource groups

Training on our company values and products

Company equipment to complete all jobs

What you will do

We are looking for Engineers to join our team to service and maintain Fire Sprinkler Systems for our range of customers: commercial, industrial, public sector, and blue chip clients.

Whether you’re experienced and seeking a new role, just starting out, or looking for a change, we’d love to hear from you!

How you will do it

Maintain a safe and secure work environment by adhering to safe practices and creating a Zero Harm environment.

Service systems utilizing your knowledge of fire sprinkler systems.

Provide high-quality customer service, solving problems and building customer relationships.

Prepare service work with strong organizational skills.

Accurately complete Engineer work reports and handover certificates.

Participate in out-of-hours callout support as required.

What We Look For

Be reliable, trustworthy, self-motivated, and able to work independently or as part of a team.

Excellent communication and relationship-building skills.

Work closely with the planning team to manage your time efficiently and prioritize jobs correctly.

Hold a full UK driving license and be willing to travel across sites throughout the South East of the UK.

Genuine interest in engineering, with qualifications in Mechanical or Electrical Engineering preferred.

Experience in servicing or installing Fire Sprinkler systems, including Wet, Dry, Deluge, Pre-action, and flow testing, is advantageous.