Sprinkler Service Engineer

Johnson Controls, Inc.; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Field-Based Sprinkler Service Engineer in Manchester to service fire suppression systems. The role includes maintaining various sprinkler systems, ensuring compliance with safety standards, and delivering exceptional customer service. Benefits include a comprehensive tool kit, company van, and opportunities for personal rewards and skill development.

Benefits

Full uniform and PPE

Company van and fuel card

Comprehensive tool kit

iPad and mobile phone for work

Qualifications

• Proven experience in servicing mechanical fire suppression systems.
• Full UK driving licence.
• Reliable, trustworthy, and self-motivated.

Responsibilities

• Test, maintain, and fault-find on various sprinkler systems.
• Ensure compliance with LPC/FM standards and customer satisfaction.
• Identify sales opportunities and build strong customer relationships.

Skills

Mechanical fire suppression systems

Communication

Relationship-building

Tools

iPad

Mobile phone

Computer skills (Word, Excel, PDF)

Job description

Field-Based Sprinkler Service Engineer

What You Will Do
As a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers in Manchester area. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

How You Will Do It

• Test, maintain, and fault-find on a variety of sprinkler systems—including wet, dry, alternate, pre-action, deluge, and foam systems—as well as hose reels, hydrants, dry risers, and their water supplies.
• Operate diesel and electric pumpsets.
• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.
• Provide a first-class customer experience through excellent service, effective problem-solving, and prompt fault resolution.
• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential:

• Proven experience in servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated with the ability to work independently and as part of a team.
• Strong communication and relationship-building skills.
• A full UK driving licence.

Preferred:

• Basic understanding of Fire Indicating Panels
• Ability to carry out repair works
• Basic computer skills (Word, Excel, PDF) for preparing reports

What We Provide

• Full uniform and PPE
• iPad and mobile phone
• Comprehensive tool kit
• Company van and fuel card for work-related travel

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry. If you’re passionate about fire safety and customer service, we’d love to hear from you!

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