Sprinkler Service Engineer

Johnson Controls; City of Edinburgh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the fire suppression industry is seeking a Field-Based Sprinkler Service Engineer in Scotland. This role involves servicing mechanical fire suppression systems, ensuring compliance with safety standards, and delivering excellent customer service. Successful candidates will demonstrate strong problem-solving skills, possess a full UK driving license, and have a commitment to safety.

Benefits

Full uniform and PPE

iPad and mobile phone

Comprehensive tool kit

Company van and fuel card for work-related travel

Qualifications

• Proven experience in servicing mechanical fire suppression systems.
• Strong communication and relationship-building skills.
• Reliable and self-motivated, capable of independent work.

Responsibilities

• Service and maintain various fire suppression systems and relevant components.
• Ensure compliance with LPC/FM standards and complete documentation.
• Provide excellent customer service and build strong relationships.

Skills

Communication

Problem-solving

Relationship-building

Job description

Field-Based Sprinkler Service Engineer

What You Will Do

As a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers in Scotland. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

How You Will Do It

• Test, maintain, and fault-find on a variety of sprinkler systems—including wet, dry, alternate, pre-action, deluge, and foam systems—as well as hose reels, hydrants, dry risers, and their water supplies.

• Operate diesel and electric pumpsets.

• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.

• Provide a first-class customer experience through excellent service, effective problem-solving, and prompt fault resolution.

• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential:

• Proven experience in servicing mechanical fire suppression systems.

• Reliable, trustworthy, and self-motivated with the ability to work independently and as part of a team.

• Strong communication and relationship-building skills.

• A full UK driving licence.

Preferred:

• Basic understanding of Fire Indicating Panels

• Ability to carry out repair works

• Basic computer skills (Word, Excel, PDF) for preparing reports

What We Provide

• Full uniform and PPE

• iPad and mobile phone

• Comprehensive tool kit

• Company van and fuel card for work-related travel

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry. If you’re passionate about fire safety and customer service, we’d love to hear from you!

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