Sportsbook Portfolio Manager

Gamdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Gamdom, a leading betting platform, seeks a Sportsbook Portfolio Manager to enhance the VIP experience. This role involves managing high-value bettors, creating tailored promotions, and ensuring exceptional service during key sports events. Ideal candidates are data-driven, flexible, and passionate about sports betting.

Benefits

Dynamic and supportive work environment

Opportunities for professional growth

Competitive salary and incentives

Innovative industry experience

Qualifications

• Proven experience in sportsbook or VIP account management.
• Strong understanding of sports and e-sports betting markets.
• Data-driven mindset with analytical tools experience.

Responsibilities

• Manage high-value sportsbook players with personalized communication.
• Analyze player behavior to identify engagement opportunities.
• Plan strategic bonus offers aligned with player value.

Skills

Communication

Interpersonal Skills

Analytical

Proactivity

Job description

Social network you want to login/join with:

Gamdom is home to thousands of betting options for bothsportsandcasinoplayers to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy unique bonuses and earn massive rewards simultaneously. Discover all the rewarding features Gamdom can offer you below.

As our Sportsbook continues to grow, we're looking for an experienced and strategic Sportsbook Portfolio Manager to join our VIP team. In this role, you’ll manage a portfolio of high-value sports bettors, ensuring they receive a personalized, engaging, and premium experience.

You’ll be responsible for building strong relationships, crafting tailored offers and campaigns, and driving long-term retention and growth. The ideal candidate is both data-driven and customer-focused, with a deep understanding of sports betting and a passion for delivering exceptional service.

This is a 24/7 role by nature, meaning flexibility is key - the best opportunities to engage often happen during live games, weekends, and late nights. Being available during peak sporting moments is part of what makes the experience truly VIP.

Key Responsibilities:

• Manage a portfolio of high-value sportsbook players, building long-term relationships through consistent, personalized communication.
• Analyze player behavior and activity to identify engagement opportunities, trends, and potential risk indicators.
• Plan and execute strategic bonus offers and tailored promotions aligned with player value and betting patterns.
• Provide exceptional service and support around major sports events (e.g., Champions League, UFC, NFL), ensuring a high-touch VIP experience.
• Collaborate with internal teams to ensure a seamless player journey and aligned campaign execution.
• Maintain real-time awareness of the sports calendar and proactively engage players during high-interest periods.

What We’re Looking For:

• Proven experience in sportsbook, VIP account management, or player retention within the iGaming industry.
• Strong understanding of sports and e-sports betting markets, products, and player behavior across multiple sports.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain professional relationships with high-value clients.
• Data-driven mindset with experience using analytical tools to assess performance and guide strategy.
• Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment.
• Willingness to work flexible hours, including evenings, weekends, and during live sporting events - responsiveness during key moments is essential.
  
  What We Offer
  
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and performance-based incentives.
  • The chance to work with a passionate team in an innovative industry.
    
  Join Us!
  Become a vital part of delivering memorable experiences for our VIP players. Apply now to be part of Gamdom’s exciting journey in the iGaming and crypto space!