Sportsbook Operations Senior Associate

DraftKings; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company headquartered in Boston seeks a Sportsbook Operations Senior Associate in the UK. This role requires a passion for sports and a knack for data interpretation to drive operational excellence in high-intensity sports environments. Candidates should be proactive, detail-oriented, and capable of managing multiple initiatives while generating actionable insights to elevate engagement and performance.

Qualifications

• Strong understanding of major sports, especially live-heavy formats like Tennis and Basketball.
• Experience in a sports, gaming, media, or digital operations role preferred.
• Basic proficiency in SQL is a strong asset.

Responsibilities

• Support delivery of sport operational plans and campaign rollouts.
• Lead performance monitoring using key metrics.
• Build and maintain performance reports and dashboards.

Skills

Data Interpretation

Performance Monitoring

Commercial Instinct

Organisational Skills

Tools

Excel

Google Sheets

Tableau

Sigma

SQL

Job description

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We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Sportsbook Operations Senior Associate, you’ll drive the day-to-day execution of operational plans for high-intensity, live-focused sports, ensuring our offerings stay sharp and competitive. Collaborating across teams, you’ll support campaign rollouts, monitor real-time performance, and turn data into actionable insights. From building dashboards to crafting long-range forecasts, you’ll help shape go-to-market strategies that elevate engagement and impact.

What you’ll do as a Sportsbook Operations Senior Associate

Support the end-to-end delivery of sport operational plans, including the planning and execution of campaigns, promotions, and content rollouts.

Lead day-to-day performance monitoring, using key metrics to evaluate success and identify opportunities.

Build and maintain dashboards, performance reports, and campaign post-mortems that highlight key insights and drive decision-making.

Identify, escalate, and resolve issues or gaps in sport performance or delivery.

Play a key role in forecasting and planning processes, contributing to the development of daily, weekly, and long-range performance projections for key sports by leveraging historical data, seasonal trends, and upcoming calendar events.

Conduct regular competitor benchmarking and event tracking to ensure we stay ahead of market trends.

What you’ll bring

Strong understanding of and passion for major sports, particularly live-heavy and event-driven formats (e.g. Tennis, Basketball, Table Tennis ).

Proven ability to work with and interpret data; confident using Excel/Google Sheets and reporting tools such as Tableau and Sigma.

Basic proficiency in SQL is a strong asset.

Sharp commercial instinct with an interest in how product, promotion, and pricing impact engagement and revenue.

Detail-oriented with strong organisational skills; capable of managing multiple initiatives in a fast-moving environment.

Self-starter with a growth mindset and a proactive, problem-solving approach.

Experience in a sports, gaming, media, or digital operations role preferred.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.