Sports & Leisure Assistant

TN United Kingdom; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as an Activities Team Member, where your role will be pivotal in creating memorable experiences for guests. This position offers a unique opportunity to engage with visitors through a variety of fun activities, from sports to creative experiences. With a focus on teamwork and customer service, you'll help foster a welcoming environment while enjoying fantastic perks like discounted meals and leisure facilities. Embrace the chance to grow with comprehensive training and development opportunities in a supportive and vibrant workplace culture.

Benefits

Free use of Leisure Facilities

Up to 50% Discount on food

Opportunity to use Corporate Box at O2 Arena

Discounts with national Brands & Retailers

20% Discount for family & friends

Reward & Recognition Schemes

Training and development opportunities

Health, Mind & Money Support Programme

Enhanced family-friendly policies

Qualifications

• No experience needed; training provided for all roles.
• Must be 18 years or older for certain activities.

Responsibilities

• Instruct safe and fun activities for guests.
• Engage with guests and promote leisure events.
• Maintain activity equipment to high standards.

Skills

Customer Service

Teamwork

Communication

Activity Instruction

Education

No formal qualifications required

Job description

Come and join our One Great Team here at Haven as an Activities Team Member!

As part of our Activities Team, you will:

1. Instruct safe, fun, and educational activity experiences that may include football, go karts, boat hire, bike hire, golf courses, creative activities, Segway’s, climbing walls, and high ropes experiences.
2. Ensure all guests know who to go to and are given a warm welcome and a first-class service, providing a true ‘escape from urban living’ experience.
3. Engage and build relationships with owners on park, actively socialising through attendance at owners’ events and being highly visible and approachable on park.
4. Ensure all activity equipment and associated environments are maintained and inspected to a high standard (full training provided).
5. Assist with marketing and promoting all leisure activities and events.

What’s In It For You?

• Free use of our Leisure Facilities, including swimming pool
• Up to 50% Discount off food on Park and 20% discount in our shops
• Opportunity to use our Corporate Box at the O2 Arena
• Fantastic Discounts with many national Brands & Retailers
• 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
• Reward & Recognition Schemes
• Training and development opportunities including fully funded qualifications
• Fantastic Health, Mind & Money Support Programme
• Enhanced family-friendly policies and pay* (eligibility criteria applied)

Pay Rates: £18 to £20 per hour, £21+ per hour

Experience and Qualifications

You don’t need experience to join our Activities Team. You may already be in a similar role, but if not, that’s okay! We will provide the training and support required to ensure you are great at what you do.

Note: Depending on the role requirements, the successful candidate may need to undergo an enhanced DBS check and be 18 years or over.

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working hours are on a rota over a 7-day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part-time hours.

We would love to hear from you