Sports Centre Receptionist

TipTopJob; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local sports facility in Cheltenham is seeking a part-time Sports Centre Receptionist on an 11 or 18 hour per week contract. Responsibilities include welcoming visitors, managing inquiries, and ensuring safety protocols. Applicants should be computer literate and ideally hold a First Aid qualification. The role offers a pay rate of GBP 13.00 per hour with flexible shifts available.

Benefits

Onsite parking

Cycle to work scheme

Access to school's gym

Wellbeing support

Generous annual leave

Discount scheme

Qualifications

• Experience with customer service in a reception environment.
• Ability to engage with visitors and manage inquiries effectively.
• Understanding of health and safety legislation.

Responsibilities

• Welcome visitors and cover the reception during opening hours.
• Handle inquiries via phone, email, and face-to-face.
• Manage security protocols including opening and closing facilities.
• Ensure compliance with health and safety regulations.
• Oversee daily lettings and setup for events.

Skills

Experience of developing and maintaining contacts with outside agencies

Computer literate and comfortable using Microsoft Office365 applications

First Aid at Work qualification or willingness to complete

Job description

An opportunity has arisen for a Sports Centre Receptionist on a 11 or 18 hour per week contract basis. There is onsite parking facilities and cycle storage available, cycle to work scheme, you will also have access to the school's gym, one to one wellbeing support, generous annual leave entitlement, a wide range of statutory benefits including sick pay, maternity, parental, and adoption leave, enhanced paternity leave policy, Blue Light Card : discount scheme, Techscheme, staff social events and onsite catering open between 8:00am and 1:30pm every day.

The Sports Centre is part of Gloucestershire's largest comprehensive school with over 200 staff and 1,800 students. The centre has a fitness suite and 3G sports pitches, whilst not in use by students on weekday evenings and throughout the weekend, many of these high-quality facilities are available to let.

Role Purpose

The purpose of this Sports Centre Receptionist role is to:

• Welcome visitors to the Sports Centre and cover the Sports Centre reception during opening hours.
• Answering enquiries (phone, email and face-to-face), dealing with enquiries and bookings and collecting customer feedback.
• This is a key holder position responsible for the opening and closing of the facilities, ensuring security by activation of the intruder alarm and ensuring building/equipment checks are carried out as stipulated in the daily log.
• Support the Sports Centre Manager in ensuring the health and safety of the school facilities, ensuring safe working best practices and compliance with legislation, including The Health and Safety at Work Act and COSHH Regulations.
• Oversee the running of let facilities, with responsibility for the daily lettings set up, plus set up for internal and external events within school buildings.

Requirements

We are keen to speak to people about this Sports Centre Receptionist opportunity who have the following skills and experience:

• Experience of developing and maintaining contacts with outside agencies as appropriate.
• Computer literate and comfortable using Microsoft Office365 applications.
• A First Aid at Work qualification (or willingness to complete).

In return you will receive a pay rate of GBP 13.00 per hour.

There Are Multiple Positions Available With Hours As:

• Tuesday 4.30pm - 10.30pm (30mins unpaid break)
• Friday 4.15pm - 10.00pm (30mins unpaid break)
• Sunday 8.15 - 4.15pm (30mins unpaid break)

Potential to pick up extra hours on other shifts during the week when cover is required

Closing date for applications is Friday 17th October - 09:00

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