Sport Retail Courier & Parcel Sorter (Part-Time)

Decathlon UK Ltd; Wednesbury; Vor Ort; GBP 34.000 - 49.000; Teilzeit

Benefits dieser Stelle

Healthy discounts

Weekly staff sports

Cycle-to-Work

Decathlon Academy

Discount vouchers

Zusammenfassung

Decathlon UK Ltd in Wednesbury is seeking a part-time Delivery Driver & Parcel Sortation role. You will be the friendly face to sport enthusiasts, guiding them through products and services, and ensuring a smooth shopping journey across channels.

Join a team that values vitality, responsibility, generosity, and authenticity. You will deliver excellent customer experiences, promote products, maintain stock, and contribute to a safe, welcoming store environment, including weekends.

Qualifikationen

• Have a genuine passion for sports and enjoy sharing your knowledge with others.
• Are dedicated to providing exceptional customer service and building positive relationships.
• Thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
• Possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
• Are resourceful, adaptable, and able to think critically to find effective solutions to challenges.
• Manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast-paced environment.
• Demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
• Possess strong emotional intelligence, including empathy and self-awareness, allowing you to connect with others on an emotional level and build strong relationships.
• In addition to these qualities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.

Aufgaben

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
• Create a welcoming environment: Design and maintain customer-friendly store layouts that are accessible and safe.
• Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions.
• Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
• Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
• Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
• Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.

Jobbeschreibung

Decathlon UK Ltd in Wednesbury is seeking a part-time Delivery Driver & Parcel Sortation role. You will be the friendly face to sport enthusiasts, guiding them through products and services, and ensuring a smooth shopping journey across channels.

Join a team that values vitality, responsibility, generosity, and authenticity. You will deliver excellent customer experiences, promote products, maintain stock, and contribute to a safe, welcoming store environment, including weekends.