Sport and Active Health Duty Officer

Canterbury Christ Church University; Canterbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recognized educational institution in Canterbury seeks a Duty Officer for the sports facility. The role includes managing day-to-day operations, coordinating activities, and ensuring a welcoming environment. Candidates should possess experience in a sports facility, strong interpersonal skills, and the ability to work both autonomously and within a team. This role is predominantly on-site and aims to provide a high-quality experience in sport and health for students and staff.

Benefits

Flexible working arrangements

Inclusive working environment

Opportunities for personal training certification

Qualifications

• Experience in a sports facility environment preferable.
• Administrative experience and teamwork abilities.
• Ability to show initiative and work autonomously.

Responsibilities

• Oversee daily operations of the sports facility.
• Coordinate delivery of a variety of sports activities.
• Work within the Business Operations team.

Skills

Interpersonal skills

Communication with the public

Problem-solving

Job description

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Applications made without a cover letter will not be accepted.

At Christ Church we care about sport, health, and fitness and the people who we engage. We want to move people and create a sense of belonging through our activities and programmes. We have invested in multi-million‑pound facilities, including our University Sport Centre with double sports hall, state‑of‑the‑art spin studio and gym and fitness facilities. Our gym is packed with modern fitness equipment, and we offer a wide range of fitness classes, personal training and an exercise referral service. We also deliver amazing programmes and interventions for sport, including our excellent sport scholarship programme and Club Sport programme in partnership with the Student’s Union. We like to innovate, challenge and change, all to provide our students and staff with a truly first‑class experience of Sport & Active Health.

Responsibilities

• Duty Officers are responsible for the day‑to‑day running of the facility, working with members on reception, delivering classes, offering PT sessions and assisting with delivery of our social and student club sport offer.
• Work within the Business Operations team, aligning with the strategic goals and direction of the department and the University’s overall vision.
• Coordinate the delivery of a wide range of activities that a Higher Education sport facility provides.

Qualifications & Requirements

• Experience working in a sports facility environment, preferably with PT qualifications.
• Some administrative experience and willingness to be part of a team delivering the many activities that a Higher Education sport facility provides.
• Understanding of working in a Higher Education establishment is advantageous.
• No line management duties; ability to show initiative and work autonomously when needed.
• Strong interpersonal skills and experience communicating with the public.

Location & Working Arrangements

This role is predominantly based on site in Canterbury, working across our delivery sites, on and off campus.

How to Apply

Start date for applications: 19th of December 2026
Closing date for applications: 20th of January 2026
Interviews will be held: W/c 2nd February 2026

If you require further information regarding the post please feel free to contact Andy Edmond, [e-mail] quoting reference number REQ05989.

Additional Information

• Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and can have a true sense of belonging.
• Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice.
• We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way.
• Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.
• Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.
• Please ensure you include contact details of two employment referees in your application, one of which must be your current/most recent line manager.
• Please note applications must be made online via the University website; details sent directly via email cannot be considered.
• Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.
• For more information about this role, please view the job description via the attachments link above.