Speech & Language Therapist - Mainstream Schools & Community

TN United Kingdom; London; On-site; GBP 4,000 - 6,000; Full time

Job description

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Speech & Language Therapist - Mainstream Schools & Community, London

Client: NELFT NHS Foundation Trust

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f8e51eb4ee24

Job Views: 5

Posted: 18.04.2025

Expiry Date: 02.06.2025

Job Description:

Job overview

We are seeking an experienced Admin staff to provide smooth and efficient administrative support function to the B&D and Havering Integrated Administration Team. The successful applicant will have experience of providing Admin support in a health care setting preferably in mental health teams and be able to demonstrate excellent organisational and workload management skills in high paced teams.

The post holder will be expected to support their team, department and organisation to achieve the Trust’s Values in their day to day work.

Main duties of the job

Aim of the role:

The post holder will be required to provide a comprehensive and confidential administrative support to the B&D Home Treatment Team:

• Providing support to the clinical team by undertaking audio and copy typing.
• Organising patients transport and Interpreters for medical appointments.
• To input and update the NHS client database (RiO) and local databases (training will be provided if needed).
• To undertake telephone duties, dealing with caller enquiries, making appointments, problem solving, investigations and taking accurate messages for the team.
• To undertake general office duties including photocopying, filing, faxing, shredding etc. as required.
• To attend relevant training, team meetings and supervision.
• The post holder is to recognise the sensitivity of the business undertaken and to ensure strict confidentiality at all times.
• To undertake other duties as appropriate to the grade.
• To maintain records and files as needed.
• To cover reception duties as per agreed schedule.
• To be able to process B&B invoices and raise PO with supplies team.
• To be able to handle Right to information Act request from NELFT Governance team.
• Any other Admin tasks that are deemed appropriate for the role by the Team Manager.

Working for our organisation

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).

Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Detailed job description and main responsibilities

Key Responsibilities:

• To support clinicians by providing a comprehensive admin service.
• Transcribe, from recorded dictation/ recordings or handwritten notes.
• Organise systems access for new staff/distribute Induction Packs.
• Manage prescription pads.
• Keep patient records up to date on the Trust’s electronic data base. (RIO) This forms a large part of the role & training will be given as required.
• To administer telephone calls efficiently and courteously on behalf of the clinical team addressing general enquires from the public, NHS professionals, outside agencies, voluntary organisations, Social Services, GP’s, taking and responding to messages in accordance with current good practice in Customer Care.
• To maintain an effective paper/electronic filing systems and ensure that the filing is completed in good time.
• Ensure patient information is entered and updated on central and local recording systems in a timely fashion, including: recording new patients, clinic appointments, clinic outcomes, discharging, updating progress notes, uploading documents etc.
• To provide a typing word/processing service including the typing of clinical letters, correspondence and confidential reports for clinicians; copy typing and other appropriate software programmes.
• To ensure workload is managed and prioritised appropriately, frequently under pressure, without supervision, and for urgent situations to be addressed speedily.
• If required, to plan and book translation and interpretation services for clients and clinician.
• To attend relevant training, team meetings and supervision.
• The post holder is to recognise the sensitivity of the business undertaken and to ensure strict confidentiality at all times.
• To undertake other duties as appropriate to the grade.
• To maintain records and files as needed.
• To be able to process B&B invoices and raise PO with supplies team.
• To be able to handle Right to information act request from NELFT Governance team.
• To take Bed Mgt meeting minutes every Tuesday morning.
• Any other Admin tasks that are deemed appropriate for the role by the Team Manager.
• To comply at all times with the requirements of the Data Protection Act.

Please feel free to contact the team manager Imran Khan or Omowale Kusoro the team senior admin for further details or details about the role.

Person specification

Skills

• Good working knowledge of RiO, Outlook, Word, Excel, Power point, Access.
• Clear communication skills including excellent writing, data entry and presentation skills.

Qualifications

• NVQ level 2 or equivalent standard of literacy and numeracy.

Knowledge

• Handling sensitive and confidential information.
• Excellent interpersonal skills in a customer focussed environment.

Experience

• Previous secretarial experience.
• Competence in audio/copy typing to produce high quality, well presented documentation.
• Experience in working as Medical Secretary.
• Experience of working in a Mental Health Organisation.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we encourage you to submit your application as soon as possible to ensure consideration.

If you require any additional support during the application process please contact. We are happy to make reasonable adjustments to support you throughout the recruitment journey.

Documents to download

• JD (PDF, KB)
• NELFT Application - Hints and Tips (PDF, KB)

Apply online now

Further details / informal visits contact

Name: Imran Khan

Job title: Team Manager

Email address:

Telephone number: 0300 300 1882