Speech and Language Therapy Admin Officer | The Royal Wolverhampton NHS Trust

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a Speech and Language Therapy Admin Officer to provide comprehensive clerical and administrative support to the SLT department across adult and children's services. The role includes handling library services, scanning assessments, and updating client records on information systems.

You will contribute to accurate data input, mail processing, and routine photocopying, with a focus on timely communication and coordination within the team.

Qualifications

• Experience providing clerical and admin support in a healthcare setting.
• Ability to manage health records procedures and case notes.
• Typing letters, memos and reports with accuracy.
• Reception and telephone handling experience is desirable.

Responsibilities

• Provide comprehensive clerical and administrative support to the Speech and Language Therapy Department.
• Carry out library services including scanning to Clinical Web Portal of SLT assessments and case histories.
• Maintain health record procedures with reference to case notes and management.
• Input and update client records on information systems and liaise with IT regarding system issues.

Skills

Administrative experience

Clerical duties

Data entry

Communication skills

Tools

Clinical information systems

Job description

Speech and Language Therapy Admin Officer | The Royal Wolverhampton NHS Trust

Speech and Language Therapy Team Administration Officer - Full/Part Time

We are looking for a dedicated and skilled admin officer to join our well established team. We provide clerical and admin team support to the speech and language therapy team who work across adult and children's services.

The post holder will provide comprehensive, effective, accurate and timely clerical and administrative service to the Speech and Language Therapy Department.

To provide clerical support to the Speech and Language Therapy Department

To carry out all aspects of library services including scanning to Clinical Web Portal of SLT assessments, case histories etc.

To be responsible for adhering to all health record procedures with particular reference to case notes and their management.

To compile relevant information for clients discharged from the Service.

To send out and record appointments on a daily basis

To receive change of appointment information and to make appropriate rearrangements.

To undertake routine photocopying, scanning and laminating as required.

To type letters, memos and reports

To participate in the processing of incoming and outgoing mail.

To provide accurate data input support for the Speech and Language Therapy Service to include client registrations using keyboard skills as appropriate.

To amend and update client records on information system

To liaise with the I.T. Department regarding the reporting of operational difficulties with information systems and to assist in the resolution if required.

To maintain, order and issue stock items of stationery.

To receive telephone calls and answer queries as necessary.

To take messages and ensure that they are distributed in a timely manner.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities

This advert closes on Wednesday 21 Oct 2026