Operations Director

Compass Group; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations Director to enhance operational performance in a dynamic catering environment. This role involves driving client satisfaction, optimizing business processes, and achieving profitability goals. The ideal candidate will possess strong leadership skills, a strategic mindset, and a proven track record in operations management within the catering or hospitality sector. Join a forward-thinking company that values hard work and offers a comprehensive benefits package, including career development opportunities and exclusive discounts. This is a fantastic opportunity to make a significant impact in a thriving organization.

Benefits

27 Days Holiday Plus Bank Holidays

Car or Car Allowance

Bespoke Training and Development Opportunities

Enhanced Matched Pension

Life Insurance

Private Medical

Discounts via Perks at Work

Access to Employee Assistance Programme

Free Meals While at Work

Career Development Opportunities

Qualifications

• Proven operations management experience in catering or food services.
• Strong client relationship management and team leadership skills.

Responsibilities

• Develop and implement strategies for operational performance.
• Cultivate strong client partnerships to drive satisfaction and growth.
• Oversee budgeting and financial analysis for profitability.

Skills

Leadership Skills

Interpersonal Skills

Strategic Thinking

Budget Management

Food Safety Knowledge

Problem-Solving Skills

Education

Experience in Operations Management

Experience in Catering or Hospitality

Job description

Speculative Operations Director

Salary: Competitive

Benefits: 27 Days Holiday Plus Bank Holidays, Car or Car Allowance, Bespoke Training and Development Opportunities, Enhanced Matched Pension, Life Insurance, Private Medical, Discounts via Perks at Work, Access to Employee Assistance Programme, Free Meals While at Work, Career Development Opportunities

Are you an experienced operations leader looking to drive excellence in a dynamic catering environment? We are seeking a talented Operations Director to join our team and play a pivotal role in enhancing operational performance across all catering contracts.

As the Operations Director, you will focus on retaining and growing client partnerships, optimising business processes, and achieving profitability goals. Your success will stem from your ability to lead teams effectively, manage relationships with corporate clients, and foster a culture of continuous improvement.

Key Responsibilities:

• Operational Strategy and Efficiency: Develop and implement strategies to enhance operational performance.
• Client Relationship Management and Business Growth: Cultivate strong partnerships with clients to drive satisfaction and growth.
• Operational Excellence and Compliance: Ensure adherence to quality standards and regulatory requirements.
• Financial Management and Profitability: Oversee budgeting, forecasting, and financial analysis to achieve profitability targets.
• Leadership and Team Development: Inspire and guide teams to reach their full potential.
• Innovation and Industry Trends: Stay abreast of market trends to drive innovation within the organisation.

Key Skills & Competencies:

• Strong leadership skills with the ability to inspire, guide, and motivate teams.
• Excellent interpersonal and communication skills to build relationships at all levels.
• Strategic thinker focused on efficiency, profitability, and innovation.
• Expertise in budget management, financial analysis, and cost control.
• In-depth knowledge of food safety, health and safety regulations, and operational compliance.
• Ability to thrive in a fast-paced, client-centric environment.
• Strong problem-solving skills with a proactive and solutions-oriented mindset.

Qualifications & Experience:

• Proven experience in operations management, preferably in the catering, hospitality, or food services industry.
• Demonstrated success in managing client relationships and achieving business growth.
• Experience in leading and developing teams within a multi-site or complex operational environment.
• Solid understanding of financial management, including budgeting, forecasting, and cost control.
• Knowledge of relevant food safety standards and health regulations.

At Compass Group, we recognise and value your hard work, which is why we offer an exciting and comprehensive benefits package tailored just for you! Here's what you can look forward to:

• Contributory Pension Scheme: Secure your future with our generous pension plan.
• Career Growth: Unlock your potential with our Career Pathways and MyLearning programmes.
• Exclusive Travel Discounts: Enjoy fantastic deals with TUI, Expedia, Booking.com, and more!
• Grocery Savings: Save on your food shopping with discounts at Tesco, Sainsbury's, Morrisons, and others.
• Cinema Perks: Get up to 44% off cinema tickets and catch your favourite blockbusters.
• Wow Points: Earn points every time you spend and redeem them across a variety of brands.
• Wellness Activities: Unwind with complimentary wellness, mindfulness, and exercise classes.
• Share the Joy: You can share all discounts and offers with friends and family!