Operations Director

Compass Group UK & Ireland; London; On-site; GBP 50,000 - 100,000; Full time

Job description

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Job Introduction

Speculative Operations Director

Salary: Competitive

Benefits: 27 Days Holiday Plus Bank Holidays, Car or Car Allowance, Bespoke Training and Development Opportunities, Enhanced Matched Pension, Life Insurance, Private Medical, Discounts via Perks at Work, Access to Employee Assistance Programme, Free Meals While at Work, Career Development Opportunities

Are you an experienced operations leader looking to drive excellence in a dynamic catering environment? We are seeking a talented Operations Director to join our team and play a pivotal role in enhancing operational performance across all catering contracts.

As the Operations Director, you will focus on retaining and growing client partnerships, optimising business processes, and achieving profitability goals. Your success will stem from your ability to lead teams effectively, manage relationships with corporate clients, and foster a culture of continuous improvement.

Key Responsibilities:

• Operational Strategy and Efficiency: Develop and implement strategies to enhance operational performance.
• Client Relationship Management and Business Growth: Cultivate strong partnerships with clients to drive satisfaction and growth.
• Operational Excellence and Compliance: Ensure adherence to quality standards and regulatory requirements.
• Financial Management and Profitability: Oversee budgeting, forecasting, and financial analysis to achieve profitability targets.
• Leadership and Team Development: Inspire and guide teams to reach their full potential.
• Innovation and Industry Trends: Stay abreast of market trends to drive innovation within the organisation.

Key Skills & Competencies:

• Strong leadership skills with the ability to inspire, guide, and motivate teams.
• Excellent interpersonal and communication skills to build relationships at all levels.
• Strategic thinker focused on efficiency, profitability, and innovation.
• Expertise in budget management, financial analysis, and cost control.
• In-depth knowledge of food safety, health and safety regulations, and operational compliance.
• Ability to thrive in a fast-paced, client-centric environment.
• Strong problem-solving skills with a proactive and solutions-oriented mindset.

Qualifications & Experience:

• Proven experience in operations management, preferably in the catering, hospitality, or food services industry.
• Demonstrated success in managing client relationships and achieving business growth.
• Experience in leading and developing teams within a multi-site or complex operational environment.
• Solid understanding of financial management, including budgeting, forecasting, and cost control.
• Knowledge of relevant food safety standards and health regulations.

At Compass Group, we recognise and value your hard work, which is why we offer an exciting and comprehensive benefits package tailored just for you!