Spectator Safety Staff - Events (Steward)

First Response Group; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

First Response Group is hiring Spectator Safety Staff to ensure a safe environment for event attendees across various local events. The role includes managing crowds, responding to incidents, and providing customer service. Ideal candidates should possess an NVQ 2 qualification in spectator safety, along with strong communication and teamwork skills. This position offers opportunities for further employment within a positive and supportive team culture.

Qualifications

• NVQ 2 spectator safety qualification required.
• Strong commitment to role expectations.
• Confidence in completing incident and accident reports.

Responsibilities

• Manage crowds to ensure compliance with regulations.
• Act quickly to resolve incidents or emergencies.
• Provide excellent customer service and maintain a visible security presence.

Skills

Effective communication skills

Good customer service skills

Ability to work as part of a team

Smart appearance

Education

NVQ 2 spectator safety qualification

Job description

Social network you want to login/join with:

Spectator Safety Staff - Events (Steward), London

Client:

First Response Group

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b0b234b9dd5c

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

About the Role

First Response Group currently has vacancies for Spectator Safety Staff to join our event teams. We supply Spectator Safety Staff to various events, including sporting events, concerts in stadia/arenas, greenfield events, and corporate events across the local area.

We are seeking crowd safety stewards with NVQ 2 spectator safety qualifications.

As a spectator safety staff member, you will be responsible for creating a safe and enjoyable environment for event attendees, staff, and stakeholders. Your role is crucial in ensuring smooth event operations while maintaining high safety and customer service standards.

• Maintain order by managing crowds and ensuring compliance with event/ground regulations.
• Act quickly and professionally to resolve incidents or emergencies.
• Provide excellent customer service while maintaining a visible security/stewarding presence.
• Communicate effectively with event staff and your team for seamless operations.

First Response Group aims to provide our teams with a positive working environment, upholding high standards of service and excellence.

If your application is successful, there may be further employment and training opportunities at other venues and events within our portfolio.

Candidate Requirements

• Smart appearance
• Effective communication skills
• Good customer service skills
• Ability to work as part of a team
• Commitment to the role
• Confidence in completing incident and accident reports

About the Company

First Response Group (FRG) is a comprehensive security, risk, and facilities management solutions provider. We lead with innovative technologies and training to deliver first-class services.

Our people are our strength. We strive to motivate, support, and develop our employees by fostering a culture of inclusion and happiness. We believe everyone should feel part of the team, contribute positively, and share in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

DE&I

Our commitment to diversity, equity, and inclusion is integral to our culture. We aim to create an environment where everyone feels valued and respected.