Spectator Safety Staff - Events (SIA)

First Response Group; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in security solutions is seeking Spectator Safety Staff for various events in Birmingham. Responsibilities include managing crowds, responding to incidents, and ensuring excellent customer service. Successful candidates will gain opportunities for further employment and training within the company, focusing on a positive working experience.

Benefits

Training and development opportunities

Paid holiday allowance of 5.6 weeks per year (pro-rata)

Uniform provision

Healthcare package including access to Employee Assistance Program (EAP)

Qualifications

• Valid SIA license required.
• Smart appearance and effective communication.
• Commitment to personal development and confidence in reporting.

Responsibilities

• Maintain order by managing crowds and ensuring compliance with regulations.
• Act swiftly to resolve incidents or emergencies.
• Provide excellent customer service while maintaining a visible security presence.

Skills

Effective communication skills

Good customer service skills

Ability to work as part of a team

Education

Valid SIA license for security officers

Job description

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Spectator Safety Staff - Events (SIA), Birmingham

Client: First Response Group

Location: Birmingham, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 76e4c645bfc8

Job Views: 5

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

About the Role

First Response Group currently has vacancies for Spectator Safety Staff (SIA) to join our event teams. We supply Spectator safety staff to various events, including sporting events, concerts in stadia/arenas, greenfield events, and corporate events across the local area.

• Maintain order by managing crowds and ensuring compliance with event/ground regulations.
• Act swiftly and professionally to resolve incidents or emergencies.
• Provide excellent customer service while maintaining a visible security/stewarding presence.
• Communicate effectively with event staff and your team to ensure smooth operations.

First Response Group aims to ensure our teams enjoy a positive working experience, maintaining high standards and excellence.

If successful, there may be further employment and training opportunities at other venues and events within our portfolio.

Requirements:

• Valid SIA license for security officers.
• Smart appearance.
• Effective communication skills.
• Good customer service skills.
• Ability to work as part of a team.
• Commitment to the role.
• Openness to personal development.
• Confidence in completing incident and accident reports.

About the Company

First Response Group (FRG) is a total security, risk, and facilities management solutions provider. We lead with innovative technologies and invest in training and development to deliver top-quality services.

Our people are our strength. We aim to motivate, support, and develop our employees by fostering a culture of inclusion and happiness. We believe everyone should feel part of the team, contribute positively, and share in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

Diversity, Equity & Inclusion (DE&I)

We prioritize our people by creating an inclusive environment where everyone can thrive. Our benefits include:

• Training and development opportunities
• Paid holiday allowance of 5.6 weeks per year (pro-rata)
• Uniform provision
• Healthcare package including access to Employee Assistance Program (EAP)