Specialist Trauma Case Manager

Disability Arts; London; Hybrid; Part time

Job summary

A leading organization is seeking a Freelance Specialist Trauma Case Manager to support a Creative Professional during a recovery period. The role involves flexible working hours, remote support, and in-person meetings in Barnet, London. The ideal candidate will have experience in trauma-informed care and advocacy, with a strong focus on empathy and understanding of health system barriers. This temporary contract offers £30 per hour for approximately 7 hours per week initially, transitioning to 6 hours later.

Qualifications

• Experience with trauma-informed care and advocacy.
• Understanding of somatic healing practices.

Responsibilities

• Support the Creative Professional in health-related needs.
• Advocate for the Creative Professional across various systems.
• Conduct regular check-ins and provide emotional buffering.

Skills

Trauma-informed

Empathy informed decision-making

Strong advocacy skills

Education

Background in health, trauma, social work

Job description

Role: Freelance Specialist Trauma Case Manager for Creative Professional
Contract length: Temporary contract with immediate start (Mon 2 June 2025) for 6-months, through to the end of November. Following assessment of the role’s efficacy, this post is to be reviewed with regards to indefinite extension.

Rate of pay: £30 per hour. This is a self-employed role as ‘Support Worker’ paid for by Access To Work. Payment occurs monthly following invoicing to Access To Work.

Hours: 7hrs per week for June & July, changing to 6hrs per week for the remainder of the contract.

Working hours: Flexible to the Creative Professionals needs. Regular daytime/afternoon check-in time required with the Creative Professional. The Creative Professional doesn’t work in the mornings, so meetings and dialogues in the afternoon are necessary. Some evenings/weekend check-ins may be required.

Reports to: The Creative Professional.

Key relationships: The Creative Professional via regular meetings and the Creative Access Manager (fellow support worker team member).

Probationary: 6-weeks.

Place of work: hybrid. Remote working with in-person meetings required at the Creative Professionals location in Barnet, North London, with expenses and travel time paid.

Full Job Description

Summary:

The Specialist Trauma Case Manager role sits within a wider team of three key Support Workers engaged by the Creative Professional.

The Creative Professional is experiencing a period of ill-health at the moment. They are taking a break from work in the short term in order to get some much needed rest and recovery time, away from the constraints and tensions of work. The Creative Professional and their support team are looking for somebody who can come on board for a temporary period who can support them as a Specialist Trauma Case Manager.

The Specialist Trauma Case Manager will:

Track the whole picture of what the Creative Professional needs in terms of health.
Anticipate needs, being as intuitive and proactive with those needs.
Adjust support in real-time.
Advocate across the board (not just for funding).
Giving the Creative Professional a buffer from the world, so healing can happen.

This translates not just in any individual area, but in every layer that health touches, such as:

Medical advocacy (e.g. tracking appointments, drafting letters, requesting adjustments)
Executive function support (e.g. initiative to action tasks)
Somatic pacing (e.g. noticing dips, adapting expectations or plans accordingly)
Emotional buffering (e.g. shielding from systems that re-traumatise/drain)
Narrative care (e.g. remembering key pieces so that the Creative Professional is not re-teaching or holding everything)

With a mix of remote working and home visits with the Creative Professional in Barnet (London), we see this role supporting them via regular check-ins, being a first point of reference during a challenging period. The STCM will directly act on the needs in the Creative Professionals’ best-interest, whilst ‘triaging’ out additional support requests and needs to other Support Worker team members. With a small but supportive team, the Creative Professional is keen to cultivate a harmonious, inclusive, kind and enthusiastic team to support the day-to-day, as well as ongoing creative practice.

Rest and recovery is key right now. We feel that this role is essential in supporting the Creative Professional to achieve this, enabling a meaningful, productive and sustainable recovery.

Experience/perspectives desired:

• Trauma-informed
• Awareness of nervous system
• Awareness of disability
• Awareness of neurodiversity
• Awareness of barriers faced by those in marginalised communities
• Empathy informed decision-making
• Understanding of somatic healing practices
• Understanding of health system barriers
• Strong advocacy skills

We understand that this list is diverse and we would encourage candidates to apply if they feel like they cover most of these points. Your professional background may be in health, trauma, social work, safeguarding, somatic/nervous system practices, therapies, medicine, or something else entirely… We hope that the right candidate will demonstrate strong advocacy and willingness to create structures for rest and recovery.

The Creative Professional utilises a variety of communication style including in-person meetings, online video-calling and WhatsApp messages & voice notes. The successful candidate will be comfortable using a variety of communication styles in the post.

How To Apply
Please send the following with the SUBJECT: Specialist Trauma Case Manager Application to: [e-mail] by 11:59pm, Wednesday 21st May 2025:

– CV
– Video application: no more than 3 minutes. This is your opportunity to demonstrate your alignment and passion for the work. This does not need to be a high-tech video. A front-facing camera video on your phone will suffice. Feel free to keep it informal, this is mainly about us getting a picture of who you are. Please discuss:
introducing yourself and why you are suited to the role
an overview of your experience
what you can offer that is unique to you
where you’re currently based

Note: if you have challenges sending over your video, please try via either a WeTransfer link, or by uploading to a cloud service such as Google-Drive or DropBox and sharing an accessible and open-source link.

Interview dates: shortlisted candidates will be interviewed (30-mins) which will take place on 27th & 29th May between 14:00-17:00. Please outline your interview availability in your cover email.