Specialist Technical Author (Transformation Project)

Darktrace; Cambridge; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in cybersecurity is seeking a Specialist Technical Author to drive a transformation project. This hybrid role involves creating and curating technical documentation while collaborating with R&D and UX/UI teams. The ideal candidate will have a strong background in technical authorship and a passion for detail. Enjoy benefits like enhanced family leave and private medical insurance.

Benefits

23 days holiday + public holidays

Additional day off for birthday

Private medical insurance

Life insurance

Salary sacrifice pension scheme

Enhanced family leave

Employee Assistance Program

Cycle to work scheme

Qualifications

• Experience in technical authorship from software or scientific industries.
• Ability to work with varying skill levels from engineers to end-users.

Responsibilities

• Lead technology transformation project for technical content migration.
• Research and implement feedback systems for technical content.
• Write, edit, and proofread technical documents.

Skills

Technical Authorship

Attention to Detail

Analysis Skills

Tools

Docs-as-Code Platforms

Job description

Specialist Technical Author (Transformation Project)

Cambridge

Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.

For over a decade, Darktrace has pioneered a proactive, AI-native approach to security. Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cybersecurity, with technology innovations backed by over 200 patents and pending applications.

Today, Darktrace is a global leader in cybersecurity AI, delivering the essential cybersecurity platform to protect organisations today and for an ever-changing future.

As a Specialist Technical Author you will work alongside the R&D, Design and UX/UI Departments, familiarising yourself with the technology and establishing connections with the individual contributors responsible for these technologies. You will create technical materials to support our customers, partners, and the wider Darktrace community.

This role offers the opportunity to lead a medium-term technology transformation project, migrating Darktrace technical content to a new Documentation as Codeplatform. A successful candidate will work alongside the Product Information team to design a content strategy and migration plan and lead the implementation of the project.

This is a hybrid role, with a compulsory attendance of 2 days a week in the Cambridge office.

Within this Specialist Technical Author role you will be Leading the technology transformation project to migrate Darktrace technical materials and design and implement content strategies using industry best- practices. You'll also be :

• Researching and implementing feedback systems for technical content,
• Technical document writing, editing, and proofreading,
• Curating content and liaising with translators for multi-language support,
• Reviewing documentation and providing feedback.

What experience do I need:

We are looking for candidates with experience in technical authorship either from software or scientific industries. You'll come with experience with technical authorship frameworks, docs-as-code platforms, and feedback processes. You'll also:

• Be experienced writing technical documents or long-form academic material,
• Have the capacity to work with a range of different skill levels, from experienced engineers to junior end-users,
• Have a passion for detail and strong analysis skills,
• Have a continual improvement mindset.

Join us in creating impactful technical documents and enhancing user experiences in the technology sector.

Benefits we offer:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.

#LI-Hybrid

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