Specialist Team Manager

Warwickshire County Council; Birmingham; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Agile working

Generous pension scheme

Annual leave & public holidays

Job summary

Warwickshire County Council seeks an Enhanced Team Leader (Specialist Qualified) to lead the Education & SEND Family Help Team. You will provide leadership, management oversight and quality assurance for a specialist team delivering targeted support to children, young people and families across Warwickshire.

The role involves countywide working, agile/ flexible approaches and deputising for the Service Manager when required. A strong background in children's services and SEND is essential.

Qualifications

• Extensive leadership experience in children's services or early help.
• Strong understanding of education, SEND and multi‑agency working.
• Ability to lead and motivate a high‑performing team.
• Experience using data/audit/feedback to drive service improvements.
• Commitment to child‑centred, family‑led practice.

Responsibilities

• Lead a specialist Family Help team delivering targeted and preventative interventions.
• Manage incoming work, prioritisation, allocation, review and closure of cases to ensure timely support.
• Provide supervision, support and development to Family Practitioners and wider team members.
• Ensure high‑quality direct work, specialist consultation and practical interventions for children and families.
• Support attendance, SEND and mental health needs, and coordinate multi‑agency planning around the child.

Skills

Leadership

Team management

Multi-agency working

Data analysis

Supervision

Job description

This role sits within Warwickshire's Education & SEND Family Help Service, a specialist service within our Families First model. The team provides targeted and preventative support to children, young people and families where SEND, neurodiversity, mental health, education engagement, school attendance or inclusion are central to the presenting need. Our aim is to provide earlier specialist support that helps prevent needs escalating to crisis, placement breakdown, exclusion, inpatient admission or the need for higher-cost statutory intervention. We work alongside Locality Family Help Teams and maintain strong partnerships with Education, SEND, Health, Mental Health and community services to ensure children and families receive the right support at the right time. We are committed to delivering child‑centred, family‑led and evidence‑informed practice. Our focus is on improving outcomes for children and young people by strengthening educational engagement, promoting inclusion, supporting family resilience and ensuring that services work together around one coherent plan. This is an exciting opportunity to join Warwickshire as we continue to embed our Families First approach. Our multidisciplinary and multi‑agency model brings together specialist expertise and locality‑based support to improve outcomes for children and families across the county. Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi‑disciplinary and multi‑agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education. We are recruiting for an Enhanced Team Leader (Specialist Qualified) to lead the Education & SEND Family Help Team. The successful candidate will provide leadership, management oversight and quality assurance for a specialist team of Family Practitioners delivering targeted support to children, young people and families across Warwickshire. You will play a key role in shaping and embedding Warwickshire's Education & SEND Family Help offer and driving positive outcomes for children and families.

Key responsibilities

• Leading a specialist Family Help team delivering targeted and preventative interventions.
• Managing incoming work, prioritisation, allocation, review and closure of cases to ensure timely and proportionate support.
• Providing supervision, support and development to Family Practitioners and wider team members.
• Ensuring high‑quality direct work, specialist consultation and practical interventions for children and families.
• Supporting children and young people experiencing attendance difficulties, school exclusion, emotionally based school avoidance, SEND‑related family stress, mental health escalation and placement instability.
• Strengthening multi‑agency planning and ensuring coordinated support around the child and family.
• Monitoring performance, quality and outcomes through audit, data analysis and family feedback.
• Representing Warwickshire County Council at multi‑agency forums and developing strong partnerships with education, health, police, community and voluntary sector services.
• Supporting service development and embedding innovative approaches that improve outcomes and reduce escalation of need.
• Deputising for the Service Manager when required

Key Requirements We are looking for an experienced leader with significant experience of working within children's services, early help, family support or youth work. You will have a strong understanding of education, SEND and multi‑agency working and be passionate about improving outcomes for children, young people and families. You will be able to:

• Lead and motivate a high‑performing team.
• Provide effective management oversight and supervision.
• Build strong relationships with children, families and partner agencies.
• Use data, audit and performance information to drive service improvement.
• Promote child‑centred, family‑led and evidence‑informed practice.
• Lead coordinated multi‑agency support and partnership working.
• Manage change and contribute to the development of innovative services.

The role involves countywide working and occasional travel across Warwickshire. Agile working is supported, with flexibility required to meet the needs of children, young people and families.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre‑engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.