Specialist Support Worker - Full Time

Eden Futures; Stoke-on-Trent; On-site; GBP 27,000 - 32,000; Full time

Job summary

Join a forward-thinking organization dedicated to empowering individuals with complex needs. This full-time position offers a chance to make a real difference in people's lives through compassionate care. You will receive comprehensive training and support, including the opportunity to gain a Level 2 qualification in Health and Social Care. Enjoy a variety of benefits, including birthday leave, a referral bonus, and continuous learning opportunities. If you have a genuine desire to help others and thrive in a supportive environment, this role is perfect for you.

Benefits

Birthday leave plus 5.6 weeks of holiday

Continuous learning and development opportunities

Health Cash Back and Pension Scheme

£500 bonus through our referral scheme

Enhanced pay for maternity or paternity leave

Blue Light Discount Scheme

Eligibility for COSTCO membership

Qualifications

• Compassionate and driven individual focused on person-centred care.
• Ability to support service users in achieving independence.

Responsibilities

• Support service users to lead full and active lives.
• Provide emotional support and assist with personal care needs.
• Accurately report and record care-related issues.

Skills

Empathy

Resilience

Communication

Teamwork

Education

Level 2 qualification in Health and Social Care

Job description

**Please note that Eden Futures is not able to offer Sponsorships at this time.**

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you with all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning, and shadowing experienced members of your team. For those new to care, we will ensure you are supported to complete your Care Certificate and gain a nationally recognized Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate of £12.70, equating to an annual salary of approximately £27,734.40 based on a 42-hour working week. The annual salary shown is for illustration purposes only. NLW applies and will be pro rata based on contracted hours.

This is a Full-Time contracted position, with shifts varying across days, nights, and weekends, offering flexibility to work around your commitments.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all staff are vetted, trained, and supervised to high standards to provide safe, effective, and compassionate care. As part of our process, we conduct telephone screening with candidates.

Roles involving contact with our service users are exempt from the Rehabilitation of Offenders Act 1974, and an Enhanced DBS Check is required before joining. Further information will be provided during the telephone screening. All pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for individuals barred from working in regulated activity to apply for roles involving unsupervised work with vulnerable adults.

Benefits for Support Workers include:

• Birthday leave plus 5.6 weeks of holiday
• Continuous learning and development opportunities, including bespoke training, apprenticeships in Health & Social Care, Business, and Leadership & Management
• Health Cash Back and Pension Scheme
• £500 bonus through our referral scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead full and active lives aligned with their wishes and support plans, participating in developing those plans where applicable
• Support individuals to stay safe, taking appropriate actions to safeguard their welfare and prevent abuse
• Provide emotional support with a person-centred approach
• Assist service users in participating in social activities, managing finances and medication responsibly, helping with practical tasks, and supporting personal care and healthcare needs
• Act as an informal contact within the service users’ support network (e.g., families, social workers)
• Accurately report and record care-related issues to monitor health and wellbeing
• Follow Health and Safety regulations and promote safety and welfare
• Build appropriate relationships with service users while maintaining professional boundaries
• Work within organisational policies, procedures, and guidance
• Demonstrate the organisation's values and behaviours in your work

The Ideal Candidate

• Caring and compassionate, with a genuine desire to help service users achieve independence and lead fulfilling lives
• Values-driven recruitment, welcoming those without prior care experience
• Ability to stay positive during challenging days and positively influence others' feelings
• A team player who can also work independently and support colleagues as needed