Specialist Support Worker

The Salvation Army; Fleetwood; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading charity seeks a dedicated Support Worker for their refugee resettlement team in West Lancashire. This fixed-term position offers an opportunity to make a difference in the lives of vulnerable families, assisting them with housing, education, and integration into the community.

Qualifications

• Experience working with vulnerable populations.
• Ability to manage cases and assess needs.
• Sensitive understanding of trauma and confidentiality.

Responsibilities

• Prepare properties for refugee arrivals.
• Coordinate orientation services for families.
• Support families in tenancy setup and integration.

Skills

Empathy

Communication

Coordination

Job description

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Please note in regards to location you will be required across West Lancashire

Please note this is a fixed term position for 12 months

Working hours: 40hours per week

Interview Date: To be confirmed

Do you want to make a difference?

Are you passionate about supporting people to make positive changes in their lives?

We are seeking to recruit an experienced Support Worker to join our refugee resettlement team. The United Kingdom Resettlement Scheme (UKRS) is a national programme whereby local authorities participate in hosting vulnerable refugees in need of protection. The caseworker will be responsible for working alongside the local authority in setting up accommodation and will offer ongoing support to the resettled families around accessing ESOL, setting up benefits, access to education, health and employment and general integration into the local community

The successful candidate(s) will be able to demonstrate:

• Prepare rented properties in anticipation of the families arrival
• Coordinate an intensive two-week orientation service
• Support families in setting up their tenancies, moving in and settling in process
• Develop partnership working with key services within the Lancashire area to offer a multi-agency support package including translation and interpretation services
• Create an ongoing casework support package including needs and risks assessment
• Support the families to integrate into the local community and develop a network of support
• Accurately collate records and report outcomes to the local authorities and management team.
• Be sympathetic to the needs of displaced and traumatised people
• Maintain confidentiality and be sensitive to the local community
• Attend regular meetings with key agencies and local authorities on behalf of The Salvation Army.

To find out more about the role please read the job description and person specification