Specialist Sales Person - Plumbing & Heating

Huws Gray; Norwich; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading building supplies company in Norwich is seeking a Specialist Sales Person in Plumbing & Heating. You will build relationships with customers, provide expert advice, and manage quotes and inquiries. The role offers training and opportunities to grow within a diverse and inclusive environment. This is a great chance for those passionate about customer service and building materials.

Benefits

23 days’ holiday plus bank holidays

Company bonus scheme

Contributory pension and life assurance

Discounts on high street retailers and services

Training and development programmes

Qualifications

• Passion for customer service and building materials.
• Willingness to learn and receive on-the-job training.

Responsibilities

• Build connections with customers in person and over the phone.
• Prepare quotes and follow up on inquiries.
• Manage essential admin efficiently.
• Provide product guidance and help customers.
• Maintain well-stocked, inviting displays.
• Collaborate with colleagues to support team efforts.

Skills

Customer service

Sales expertise

Product knowledge

Job description

Specialist Sales Person Plumbing & Heating – Huws Gray Rocklands - Connect with Customers. Share Your Know-How. Help Build Something Great.

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a Specialist Sales Person - Plumbing & Heating to join the team at our Rocklands branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.


What you’ll be doing:


Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
Keeping things running smoothly - managing essential admin efficiently
Offering guidance - with up-to-date product knowledge to help customers find the best materials
Enhancing the shopping experience - maintaining well-stocked, inviting displays
Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team


We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.


What you’ll bring:

We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we’ll provide the training and support to help you succeed.


What’s in it for you:

We believe great work should be recognised and rewarded. Here’s what you can expect:


23 days’ holiday, plus bank holidays (31 days per year)
Company bonus scheme, based on performance
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth


We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.


At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.