Specialist Project Worker - Homelessness

Sanctuary Group; Ely; On-site; GBP 60,000 - 80,000; Full time

Job summary

A not-for-profit housing organization in Ely seeks a Specialist Project Worker to support customers facing homelessness. Responsibilities include managing a team, providing direct support, and ensuring service quality. Candidates should have NVQ3 in Health & Social Care and experience in similar roles. The position offers 37.5 hours per week, temporary for up to 12 months, with competitive benefits.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience with a similar customer group is essential.
• Knowledge of health and safety in housing management.
• Ability to work effectively under pressure.

Responsibilities

• Provide support to customers facing homelessness.
• Ensure smooth running of the service.
• Manage a team of Project Workers.
• Monitor quality of risk tools and assessments.

Skills

NVQ3 in Health & Social Care

Experience working with similar customer group

Knowledge of housing management

Ability to work on own initiative

Education

NVQ3 in Health & Social Care

Job description

Overview

Title: Specialist Project Worker - Homelessness

Location: Ely, Cambridgeshire, GB, CB7 4EG

Department: Health and Social Care (Qualified and Non-Qualified)

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 226202

Salary: £13.95 per hour

Hours: 37.5 hours per week

Contract: Temporary position for up to 12 months

Sanctuary Supported Living is recruiting for a Specialist Project Worker at our Homelessness Service, Lynn Road in Ely. We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We are a national not-for-profit organisation focused on putting customers at the heart of what we do and supporting their pathways to independence. Your work will make a difference every day, whether you deliver direct support or work in our offices to support frontline teams. The role offers opportunities for training and development and a range of benefits.

Role summary: The Specialist Project Worker will include the following responsibilities.

Responsibilities

• Providing support to encourage customers who have faced homelessness to maximise their own potential and independence.
• Ensuring the smooth running of the service and promoting the service effectively to others.
• Working closely with staff and customers to deliver a high quality, intensive support service.
• Managing a team of Project Workers.
• Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas.
• Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans.
• Liaising with staff to ensure positive outcomes, focusing on maintaining tenancies and move-on objectives.
• Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks.
• Completing and monitoring health and safety checks within the service.

Skills and qualifications

• NVQ3 in Health & Social Care, or willing to work towards
• Proven experience of working with a similar customer group is essential
• Previous housing related support is desirable
• Sound knowledge of housing management including rents, tenancies and health and safety
• Good understanding of occupancy agreements
• The ability to work on your own initiative and to react effectively under pressure

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 226202

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, use your internal careers account to submit your application.

We might get a lot of applications, so we reserve the right to withdraw this advertisement at any time. Please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet customers’ needs with fairness and empathy. We encourage applications from people of diverse backgrounds to support this mission. We will make adjustments throughout the application process in line with Sanctuary’s Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support an inclusive environment for employees and customers. We work with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary for successful applicants, which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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