Specialist Outreach Workers – London x3

Signhealth; London; On-site; Full time

Job summary

A leading charity in London seeks a Specialist Outreach Worker to provide health and social care support to deaf individuals, many with mental health conditions. The role involves developing supportive relationships, assisting clients with independent skills, and providing emotional support. Candidates should have a minimum Level 2 in British Sign Language and knowledge of the deaf community. The position offers flexible shifts and a range of employee benefits, including training opportunities.

Benefits

25 days holiday plus bank holidays

2 wellbeing days per year

Company pension scheme

5 days paid study leave annually

Expenses reimbursement

Life assurance scheme

Fully funded BSL training

Sick pay policy

Work equipment for home

Referral bonus: £200 voucher

Qualifications

• Ability to communicate in British Sign Language (minimum Level 2).
• Knowledge of safeguarding and mental health issues beneficial.

Responsibilities

• Develop supportive relationships and assist with independent skills.
• Provide emotional support and develop personalized plans.
• Liaise with statutory authorities and maintain professional standards.

Skills

British Sign Language

Knowledge of the deaf community

Compassionate

Dynamic

Education

NVQ Level 2 in Health and Social Care

Care Certificate

Job description

Role: Specialist Outreach Worker

Salary: £13.85 per hour

Location: London and surrounding areas

Hours: 21 hours per week. Availability to work a variety of day shifts across weekdays and weekends.

Contract type: Permanent

Closing date: 18 May 2025

Interview date: TBC

About the role

You will be expected to work various shifts, including morning, afternoon, evening, and occasional night shifts (depending on client needs), as well as weekends and bank holidays.

SignHealth is a passionate, deaf-led charity committed to creating a future with no barriers to good health and wellbeing for deaf people.

Requirements:

• Ability to communicate in British Sign Language (minimum Level 2)
• Knowledge of the deaf community and mental health issues
• NVQ Level 2 in Health and Social Care or Care Certificate

We are recruiting individuals to provide high-quality health and social care support to deaf individuals, many with mental health conditions. We seek independent, dynamic, compassionate, and hardworking individuals who can support clients in becoming as independent as possible.

As an Outreach Worker, your tasks include developing supportive relationships, assisting with independent skills, providing emotional support, developing personalized plans, and maintaining professional standards.

You will liaise with statutory authorities, social workers, and other professionals to access referrals and reviews. The work is challenging but rewarding.

Due to the nature of the role, you must understand the importance of sensitive data handling in line with GDPR, care regulations, and CQC standards. Knowledge of safeguarding, working with young people, adults at risk, or adults in crisis is beneficial but not essential.

For more information, please review the detailed job description available below.

We offer training and development opportunities, including paid BSL courses, to help you grow professionally. You will receive an in-depth induction and ongoing support from your line manager, with a focus on maximizing your potential.

Our employee benefits include:

• 25 days holiday plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company pension scheme with Standard Life (6% employer contribution, 5% employee contribution)
• 5 days paid study leave annually (pro-rata)
• Expenses reimbursement for work-related items away from home
• Life assurance scheme (2x salary)
• Fully funded BSL training
• Sick pay policy
• Work equipment for home
• Referral bonus: £200 voucher for both referee and referrer

How to apply

If interested, please apply today! We encourage applications from deaf people, disabled people, people of colour, and members of the LGBT+ community. We support all applicants throughout the recruitment process.

Offers are subject to: Enhanced DBS checks, Right to Work checks, references, and medical clearance.