Specialist Domestic Abuse Support Worker

AWD online; Eastbourne; On-site; GBP 29,000; Full time

Job summary

A social care organization in Eastbourne is seeking a Specialist Domestic Abuse Support Worker to provide tailored support for survivors in safe accommodations. The role involves delivering risk assessments, safety planning, and coordinating multi-agency support while upholding trauma-informed practice. Applicants should have a background in domestic abuse support and be skilled in crisis management. This full-time role requires on-site presence and offers a salary of £28,816 per annum plus benefits.

Benefits

Benefits package

Qualifications

• Experience in domestic abuse support with understanding of survivor experiences.
• Proven ability in delivering risk assessment, safety planning, and keywork.
• Experience in safeguarding and risk management.

Responsibilities

• Deliver person-centred support through needs assessments and safety planning.
• Facilitate group and one-on-one work to enhance survivors' skills.
• Coordinate multi-agency support and maintain accurate records.

Skills

Domestic abuse support

Risk assessment

Safety planning

Trauma-informed practice

Crisis management

Education

First Aid qualification or willingness to obtain

Social Work qualification or related training

Job description

Overview

Specialist Domestic Abuse Support Worker

Join the organisation’s East Sussex refuges providing person-centred support, risk assessment and safety planning. Use trauma-informed practice, safeguarding, multi-agency working and case management to help survivors rebuild independence in residential settings.

If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Support Worker, Refuge Worker, VAWG Support Worker, Family Support Worker, Housing Support Worker

JOB TYPE: Permanent, Full Time

SALARY: £28,816 per annum + Benefits

WORKING HOURS: 37 Hours per Week, 9am – 5pm Monday to Thursday and 9am – 4:30pm Friday, with the need to take part in the on-call service in the evenings and weekends

LOCATION: Eastbourne, East Sussex - This is an office-based role where you are expected on site 5 days a week

JOB OVERVIEW

We have a fantastic new job opportunity for a Specialist Domestic Abuse Support Worker supporting adults and children in safe accommodation across multiple sites. You will deliver needs and risk assessments, safety plans and tailored keywork to reduce risk and promote wellbeing.

As a Specialist Domestic Abuse Support Worker you will coordinate multi-agency support, facilitate group and one-to-one interventions and respond appropriately to crisis situations while maintaining accurate records in line with GDPR and safeguarding.

The Specialist Domestic Abuse Support Worker will champion trauma-informed practice, independence and move-on planning, including housing and benefits advice, ensuring high-quality, inclusive support within a residential environment.

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DUTIES

• Deliver Person-Centred Support: Provide needs and risk assessments, keywork sessions and safety planning across refuge sites
• Facilitate Group And 1:1 Work: Run structured programmes that build confidence, resilience and independent living skills
• Coordinate Multi-Agency Support: Liaise with local authorities, police, health, housing and voluntary partners to reduce risk
• Maintain Accurate Records: Keep daily logs, care plans and incident reports aligned to GDPR and organisational policies
• Promote Independence: Support access to benefits, healthcare, education, training and move-on accommodation
• Ensure Safe Environments: Uphold health and safety, de-escalate incidents and use conflict resolution strategies
• Work Trauma Informed: Build trusting, respectful relationships that empower survivors’ recovery and wellbeing
• Support Housing Claims: Assist with Enhanced Housing Benefit applications and related documentation
• Contribute To Service Quality: Engage in training, teamwork and service development to meet residents’ needs

CANDIDATE REQUIREMENTS

Essential

• A background in domestic abuse support with understanding of survivor experiences in residential settings
• Proven experience of delivering risk assessment, safety planning and keywork in trauma-informed ways
• Experience with safeguarding, public protection and risk management procedures
• Clear understanding of equality, diversity and anti-discriminatory practice
• Ability to manage crises, de-escalate situations and maintain professional records to GDPR standards
• First Aid qualified or willing to obtain and maintain the qualification
• Knowledge of housing and welfare benefits relevant to refuge services
• Full UK driving licence desirable and ability to work flexibly across East Sussex

Desirable

• Experience of managing or working within a residential service environment
• Experience of processing benefit claims and move-on housing support
• Presentation skills with confidence engaging external stakeholders and partners
• Social Work qualification or related professional training

This role is subject to an Enhanced DBS check. All required checks will be undertaken as part of the pre employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

How to Apply

To be considered for this job vacancy, please submit your CV and Covering Letter to demonstrate your suitability for the role. Please provide examples of your knowledge and experience of supporting survivors of domestic abuse and/or other vulnerable groups and describe your knowledge and experience of safeguarding. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13959

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