Specialist Domestic Abuse Helpline & Intake Practitioner

Lynx Employment Services Ltd; Altofts; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading employment services provider is looking for a Specialist Domestic Abuse Helpline & Intake Practitioner to be part of the frontline team. This role involves providing the first point of contact for individuals seeking guidance and assistance regarding domestic abuse issues. The practitioner will need to be committed and skilled, responding to calls and providing necessary information. Flexibility in work hours and locations may be required.

Responsibilities

• Provide first point of contact for callers on domestic abuse matters.

Job description

Overview

Job title: Specialist Domestic Abuse Helpline & Intake Practitioner

Reporting to: Senior Specialist Domestic Abuse Practitioner

Workstyle: Office-based with flexibility. Some out-of-hours and district-wide working required.

About the Role

Our client is seeking a committed and skilled Specialist Domestic Abuse Helpline & Intake Practitioner to join our frontline team.

This is a vital role providing the first point of contact for callers seeking information, guidance and assistance on domestic abuse matters.