Specialist-Cash Services Transformation Management Office

TN United Kingdom; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Specialist for their Cash Services Transformation Management Office in London. This role involves overseeing project delivery, managing release governance, and leading a global team to enhance operational efficiency. The ideal candidate will possess strong leadership skills, a strategic vision, and a collaborative mindset, contributing to a purpose-driven workplace focused on innovation and excellence. Join a company that values internal mobility and community engagement, and take the next step in your career with a team dedicated to making a meaningful impact.

Qualifications

• Extensive technical and business expertise as a multi-disciplinary expert.
• Proven leadership and strategic vision.

Responsibilities

• Oversee release planning coordination and manage Global Release Management Runbook.
• Lead a small global team and support capital management processes.

Skills

Project Management

Stakeholder Engagement

Leadership

Communication Skills

Change Management

Education

Relevant Degree

Job description

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Specialist-Cash Services Transformation Management Office, London

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Client:

Northern Trust Corporation

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c4c8a4fcf51d

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust provides innovative financial services and guidance to successful individuals, families, and institutions, emphasizing principles of service, expertise, and integrity. With over 130 years of experience and more than 22,000 partners, we serve sophisticated clients using leading technology and exceptional service.

Within the Cash Services Transformation Management Office, the selected Specialist will support and enhance governance across all Cash Services change initiatives.

Responsibilities include project delivery support, management transparency, capital management, and release governance.

The individual will lead a small global team, supporting these activities and reporting to the head of the office.

Key responsibilities:

• Oversee release planning coordination, including scope, benefits, and stakeholder sign-offs.
• Manage the Global Release Management Runbook to ensure zero production impacts.
• Support root cause analysis and remediation for defects and throughput issues.
• Engage stakeholders in the change process for informed decision-making.
• Coordinate Operational Readiness meetings and defect resolution.
• Host Go/No Go meetings with operations and technology leadership.
• Advance release governance, including scope expansion and best practices.
• Review project updates and report to executives.
• Prepare and coordinate with governance bodies and ensure compliance with standards.
• Oversee deployment and post-deployment monitoring.
• Coordinate with the Enterprise Change Management Office.
• Serve as the main point for change requests from stakeholders.
• Support capital management processes.
• Lead wider Cash Service Transformation initiatives.

Additional responsibilities:

• Manage performance and career development programs.
• Develop solutions for organizational change acceptance and adoption.

Candidate requirements include:

• Extensive technical and/or business expertise as a multi-disciplinary expert.
• Experience liaising with the business to improve efficiency and productivity.
• Proven leadership and strategic vision.
• Excellent communication skills.
• Flexibility and adaptability.
• Knowledge of business strategy development.
• Relevant education or experience.

Working with Us:

Join Northern Trust for a collaborative, stable, and purpose-driven workplace. We value internal mobility, accessible leadership, and community engagement. Build your career with us and apply today. #MadeForGreater

Reasonable accommodation:

Northern Trust provides accommodations for individuals with disabilities. Contact our HR Service Center for assistance during the employment process.

We look forward to your application and are committed to an inclusive, flexible workplace.