Specialist Care Co-Ordinator

Kent and Medway NHS & Social Care Partnership Trust; Maidstone; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a leading mental health service in the Kent and Medway area, providing essential support to individuals and families in crisis. In your role, you will deliver client-centred care and interventions, promoting recovery and resilience in a diverse community. The position offers excellent professional development opportunities within a compassionate team committed to outstanding service delivery.

Benefits

Excellent professional development opportunities

Qualifications

• Experience in assessing clients and carrying out specific interventions.
• Ability to support clients and carers in crisis situations.
• Flexibility to respond to changing priorities.

Responsibilities

• Assess clients referred to Home Treatment and Rapid Response services.
• Support clients and carers with personal care and daily living.
• Monitor progress against crisis plans and adjust interventions as needed.

Skills

Client-centred care

Crisis intervention

Mental health support

Education

Professional qualification in mental health

Job description

Job overview

To work as a member of the Home Treatment and Rapid Response services, delivering support to patients and their families using evidence-based, profession-specific, and general mental health knowledge. The role involves providing client-centred, recovery-oriented care for individuals, families, and carers referred to the service. You will work within the Rapid Response function, undertaking assessments 24/7 from the Urgent Mental Health Helpline, including gatekeeping assessments, in accordance with Trust and Crisis Resolution Home Treatment Team policies and the Care Programme Approach. The aim is to treat patients in their home environment as an alternative to inpatient admission during crises with significant distress.

Service areas include Dover/Deal, Shepway, and Ashford.

Main duties of the job

• Assess clients referred to Home Treatment and Rapid Response
• Support clients and carers with personal care, daily living, social activities, and maintaining social networks using various home treatment interventions
• Carry out specified interventions independently as per crisis plans and update them as needed
• Monitor client progress against crisis plans, communicate findings, and suggest changes to senior staff for review
• Report changes in client presentation and safety concerns to senior staff
• Respond flexibly to crises, adjusting work priorities as directed by the Shift Coordinator
• Engage clients and carers in crisis plans, negotiating options and promoting recovery and resilience
• Support carers to enable clients to remain at home; assist with medication administration as per crisis plan
• Promote awareness of Home Treatment and Rapid Response services among clients, carers, and other professionals

Working for our organisation

Join us in the Garden of England, where we offer excellent professional development opportunities and a high quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services to 1.8 million people in Kent and Medway, with additional services in Sussex and Surrey. We are rated 'Good' by the CQC.

Annually, we care for over 2,000 hospital patients and 54,000 community clients.

Our diverse team of over 3,700 staff from 66 nationalities is committed to providing excellent care to our service users and their families.

We value kindness and compassion in all roles, from support staff to senior management.

Our mission is to deliver brilliant care through brilliant people

Our vision is to provide outstanding care in the right place, for every service user, every time