Specialist Business Support Officer

Wirral Council; Liverpool City Region; On-site; GBP 25,000 - 30,000; Full time

Job summary

Wirral Council is seeking dedicated individuals for multiple Specialist Business Support Officer roles within Childrens and Adult Social Care. This position involves high-level administrative support, effective communication, and the handling of sensitive information. Ideal candidates will possess excellent communication skills and strong IT proficiency, particularly in Microsoft Office. Join a diverse and inclusive workplace that values flexibility and offers various staff benefits.

Benefits

Flexible working arrangements

Supportive environment

Qualifications

• Excellent written and verbal communication skills required.
• Proficiency in minute-taking and strong IT skills, particularly in Microsoft Office.
• Organized and discreet with the ability to prioritize workloads.

Responsibilities

• Support service operations through high-level administrative and operational support.
• Handle complex and sensitive information related to safeguarding children and vulnerable adults.
• Act as the primary point of contact via telephone, liaising with professionals and the public.

Skills

Communication

Interpersonal Skills

IT Skills

Minute-Taking

Resilience

Compassion

Tools

Microsoft Office

Job description

Join us as a Specialist Business Support Officer at Wirral Council

We are seeking dedicated individuals to fill multiple Specialist Business Support Officer vacancies across Childrens and Adult Social Care, working within the Business Support Hub. Please refer to the attached Job Descriptions for detailed information.

About the Role: As a Specialist Business Support Officer, you will be the primary point of contact via telephone, liaising with professionals, outside agencies, and the public. Effective communication and interpersonal skills are essential, including the ability to handle challenging situations.

Responsibilities include: Supporting service operations through high-level administrative and operational support, handling complex and sensitive information related to safeguarding children and vulnerable adults.

Candidate Requirements: Excellent written and verbal communication skills, proficiency in minute-taking, resilience, compassion, and strong IT skills, particularly in Microsoft Office. You should be organized, discreet, and capable of prioritizing workloads to meet deadlines.

For an informal discussion about the role, contact [e-mail].

Interviews are scheduled for the week commencing 23 June. This role requires a DBS check. Details about safer recruitment policies are available at Wirral Council Safer Recruitment.

Existing Wirral Council employees are encouraged to apply through internal channels. If you are a resident, unemployed, or need assistance with your application, contact Involve Northwest at [e-mail] or call 0151 644 4500.

Wirral Council values diversity and is committed to an inclusive workplace. We offer various staff benefits, flexible working arrangements, and a supportive environment to help you thrive.

Apply online via the link provided on our website before the deadline. Ensure you have the right to work in the UK and note that we do not accept applications from recruitment agencies.