Specialist Academic Support Worker

Randstad Student & Worker Support; Farnham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Randstad Student & Worker Support seeks an Academic Support Worker to provide one-to-one assistance to a university student with an Auditory Processing Disorder (APD) at the UCA Farnham campus. You will help bridge communication gaps, extract key information, and support post-class reflection.

The role focuses on in-class guidance, real-time prompts, and structured follow-up sessions to reinforce learning and ensure deadlines are met in a higher education environment.

Qualifications

• Excellent listening skills and strong written communication.
• High level of patience, empathy, and emotional intelligence.
• Strong organisational skills with the ability to spot key details quickly.
• Confidence in liaising with academic staff and advocating for a student.
• Reliability and punctuality for scheduled campus timetable hours.

Responsibilities

• In-Class Support: Real-time assistance during lectures and practical classes with visual prompts and information extraction.
• Post-Class Clarification Sessions: Short follow-up to review material and fill in gaps.
• Liaison with teaching staff to communicate student needs and clarify concepts.

Skills

Active listening

Written communication

Patience

Empathy

Organisation

Job description

About the Role

We are seeking a patient, proactive, and attentive Academic Support Worker to provide one-to-one assistance to a university student with an Auditory Processing Disorder (APD) at the UCA Farnham campus.

Because APD impacts how spoken information is processed, the student may not always realise when key details have been missed during lectures and workshops. As a support worker, your presence in class will be vital - you will act as an extra pair of eyes and ears to help bridge communication gaps, ensure key points are captured, and facilitate post-class reflection.

Key Responsibilities

1. In-Class Support

• Reassurance & Guidance: Offer real-time, encouraging support during lectures, seminars, and practical classes.
• Visual & Written Prompts: Use visual cues, written notes, and whiteboard reference points to reinforce spoken instruction.
• Information Extraction: Help identify and highlight key information, deadlines, and core concepts during fast-paced teaching.
• Communication Support: Assist the student in communicating effectively with teaching staff.
• Clarification: Ask clarifying questions during class on the student's behalf when appropriate.

2. Post-Class Clarification Sessions

• Conduct short, structured follow-up sessions immediately or shortly after classes to:
  • Review the material covered during the session.
  • Identify and fill in any information gaps the student may have missed without realising.
  • Clarify complex ideas or misunderstandings.
  • Reinforce key learning points and upcoming tasks.

About You

Required Skills & Attributes:

• Excellent listening skills and strong written communication.
• High level of patience, empathy, and emotional intelligence.
• Strong organisational skills with the ability to spot key details quickly.
• Confidence in liaising with academic staff and advocating for a student.
• Reliability and punctuality for scheduled campus timetable hours.

Desirable Experience:

• Previous experience supporting individuals with Specific Learning Differences Auditory Processing Disorder, or accessibility needs.
• Familiarity with a higher education / university environment.
• Interest or background in the creative arts is a plus, but not essential.

If you are a dedicated individual looking for a rewarding, part-time role that makes a real difference to a student's university experience, we would love to hear from you.