Special Events Executive

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading hotel group in London is seeking a Meetings & Events Executive to manage customer enquiries and develop relationships across a cluster of hotels. The ideal candidate will have a genuine passion for hospitality and excel in customer service. This role offers exciting opportunities for progression within a vibrant team.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals at work

Talent referral scheme

Employee Awards Celebration

Access to Pension Scheme

Ongoing job-related training programmes

Qualifications

• Genuine passion for hospitality and delivering first-class customer service.
• Ability to produce proposals and contracts for M&E enquiries.
• Experience in developing client relationships.

Responsibilities

• Produce proposals for all M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Gather feedback from clients to improve services.

Skills

Strong client relationship development

Proposal production

First-class customer service

Detail-oriented

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.

Some Of The Perks You Could Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

If You’re Our Ideal M&E Executive, You Will

• Be yourself!
• Produce proposals for all M&E enquiries in line with customer requests
• Develop strong client relationships to increase enquiries and business opportunities
• Work closely with operational teams across your cluster of hotels to ensure we capture every detail
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers
• Have a genuine passion for hospitality and delivering first-class customer service
  
  

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!