Special Events Coordinator

LGH Hotels Management Ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel management company is seeking an experienced Event Planner to manage bookings and coordinate events at the Holiday Inn Guildford. The ideal candidate will have 2+ years in event planning, strong customer service skills, and will be fluent in English. The role offers competitive employee benefits and opportunities for professional growth in the hospitality sector.

Benefits

Employee discounts on hotel rates

Access to IHG employee benefits

Free meals on duty

Wellbeing support and resources

Qualifications

• 2+ years of hotel/event planning experience.
• Evidenced sales successes.
• Fluent in written and spoken English.

Responsibilities

• Schedule site visits to convert inquiries into bookings.
• Identify customer needs for tailored event solutions.
• Produce detailed proposals for bookings.

Skills

Strong organisation skills

Customer service orientation

Sales successes

Strong initiative

Exemplary presentation skills

Teamwork

Tools

Word processing

Database management

Spreadsheet applications

Job description

Holiday Inn Guildford

Check out the hotel on our virtual tour!

The Opportunity

Are you great with people? Highly collaborative? A problem solver with a keen eye for detail? This could be the perfect job opportunity for you!

What You'll Do

• Plan and execute: Proactively schedule site visits and hotel show rounds (including virtual ones) to convert inquiries into bookings.
• Understand needs: Identify customer needs and provide tailored solutions to match our hotel products and services, ensuring maximum revenue from events and weddings.
• Network and coordinate: Develop and maintain an extensive network of local supplier contacts and internal stakeholders to facilitate seamless event coordination.
• Create proposals: Produce detailed and accurate proposals for local event bookings, ensuring clear and consistent communication.
• Upsell solutions: Proactively upsell solutions to enhance the event experience and maximise revenue.

Why Join Us?

Be part of a team dedicated to creating unforgettable events and experiences. If you're ready to bring your skills and enthusiasm to our team, we want to hear from you!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Must have 2+ years of team hotel/venue special event planning or related work experience.
• Evidenced sales successes.
• Strong organisation and special event planning skills, with the ability to prioritise appropriately.
• Strong initiative and customer service orientation.
• Exemplary presentation and communication skills.
• Fluent in written and spoken English.
• Demonstrate brand ambassador experience.
• Ability to multi-task, remain calm, and work under pressure in a fast-paced environment.
• Ability to work effectively as part of a team and take initiative when needed.
• Strong computer skills and proficiency in word processing, database management, and spreadsheet applications.

Hotel

The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.

Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.