Speak Up Investigator

Standard Life plc; Birmingham; Hybrid; GBP 54,000 - 65,000; Full time

Benefits offered by this job

Private medical cover

38 days annual leave

Excellent pension

Life assurance 12x

Career breaks

Income protection

Volunteering days 3x

Job summary

Standard Life plc in the UK seeks a Speak Up Investigation Manager to lead or support investigations, establish facts, and deliver fair outcomes. You will collaborate with stakeholders across the business and strengthen our culture and controls, ensuring colleagues feel safe to speak up.

The role offers hybrid work across Edinburgh, Birmingham or London with a comprehensive benefits package and a generous leave and pension program.

Qualifications

• Experience in Speak Up/whistleblowing frameworks, governance and confidentiality.
• Experience managing concerns via Speak Up channels including intake and triage.
• Experience leading workplace investigations with evidence-based reports.
• Ability to reach fair, balanced conclusions in sensitive situations.
• Strong interviewing and analytical skills with identifying root causes.

Responsibilities

• Lead or support investigations into concerns raised through Speak Up channels.
• Establish facts, gather and assess evidence, and conduct interviews.
• Deliver fair, evidence-based outcomes and strengthen controls and culture.
• Collaborate with stakeholders across the business and share insights.

Skills

Speak Up experience

Investigation skills

Risk assessment

Stakeholder engagement

Interviewing techniques

Analytical thinking

Financial services background

Job description

Job Description

Job Type: Permanent

Location: Edinburgh, Birmingham or London with time spent in the office and working from home.

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Closing date: 22nd October

Salary and benefits: £54,100 to £65,000 depending on experience plus an indicative bonus range of 16% - 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we?

We're Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone's journey to and through retirement can be better, and for more than 200 years, we've been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

What You Will Be Doing

As a Speak Up Investigation Manager, you'll play a key role in helping to maintain a safe, ethical, and accountable culture. You'll lead or support investigations into concerns raised through our Speak Up channels, working independently to establish the facts, deliver fair and evidence-based outcomes, and identify opportunities to strengthen our culture, controls, and ways of working. You'll collaborate with stakeholders across the business and provide valuable insights that help ensure colleagues feel confident to speak up and be heard.

What We're Looking For

• Experience working within a Speak Up/whistleblowing function with a strong understanding of Speak Up frameworks, governance, confidentiality, and reporter protection.
• Experience managing concerns raised through Speak Up channels, including case intake, triage, risk assessment, stakeholder engagement, and determination of appropriate investigation approaches.
• Experience managing workplace investigations, including developing investigation plans, gathering, and assessing evidence, conducting interviews and producing clear, well-reasoned investigation reports.
• Great judgement and the ability to reach fair, balanced and evidence-based conclusion in complex and sensitive situations.
• Excellent investigative interviewing skills, including interviewing reporters, witness, and subjects of investigations.
• Excellent analytical and critical thinking skills, with the ability to identify themes, root causes, control weaknesses, and cultural risks and make practical recommendations.
• Ideally from a financial services background.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about working at Standard Life

• Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us