Spares Fulfilment Specialist

Dowty, a GE Aerospace company; Tewkesbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Spares Fulfilment Specialist to join their dynamic team. This role is pivotal in controlling the flow of materials and parts to meet customer demands efficiently. You will oversee inventory management, coordinate with various supply chain functions, and ensure timely delivery of orders. The ideal candidate will possess strong communication skills and a problem-solving mindset, with a focus on continuous improvement. This is a fantastic opportunity to contribute to a forward-thinking company in the aviation and aerospace sector, where your skills will directly impact customer satisfaction and operational efficiency.

Benefits

Non-contributory pension

Life assurance

Income protection

Private medical cover

26 days of holiday

Qualifications

• Experience in supply chain manufacturing processes is essential.
• Strong communication and interpersonal skills are required.
• Leadership ability and managing competing priorities are crucial.

Responsibilities

• Coordinate spares order fulfillment for timely delivery to customers.
• Oversee inventory levels and manage material requisitions.
• Monitor and analyze On-Time-Delivery metrics and engage in problem-solving.

Skills

Supply Chain Management

ERP Systems

Microsoft Excel

Communication Skills

Problem-Solving

Tools

Oracle E-Business Suite

VBA

SQL

Spotfire

Job description

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Job Description Summary

We are hiring for a Spares Fulfilment Specialist to join our Dowty team onsite at our Brockworth location on a 12-month fixed-term contract. The role involves controlling the flow of materials and parts to fulfill customer demand accurately and timely. Responsibilities include overseeing inventory levels, ensuring material availability, processing spares orders, coordinating with supply chain functions, and monitoring order progress to ensure on-time delivery and minimize delinquency.

You will be the primary supply chain contact for customer-facing teams, collaborating with program focal points to improve spares planning and execution. You will also work with all aspects of supply chain and customer teams to meet service level requirements, ensuring timely delivery.

Essential Responsibilities:

1. Coordinate spares order fulfillment, ensuring accurate and timely delivery to customers, MRO activities, and production lines.
2. Oversee inventory levels, part availability, and material requisitions across relevant sub-inventory organizations.
3. Manage the process from material receipt to dispatch, reviewing and processing spares orders to meet demand.
4. Coordinate with sourcing, inspection, and logistics teams to expedite materials supply using established processes.
5. Track and update the progress of customer orders, providing accurate delivery predictions and monitoring purchase and manufactured parts.
6. Contribute to monthly sales order delivery projections.
7. Provide updates on order status and delivery timelines to internal and customer-facing teams, communicating delays proactively.
8. Monitor and analyze On-Time-Delivery and Delinquency metrics, identifying trends and engaging in problem-solving.
9. Establish and monitor standard operating rhythms for spares planning and fulfillment, documenting processes and KPIs.
10. Identify and implement process improvements to increase efficiency, reduce lead times, and minimize costs.
11. Become a super user of our ERP system, training and mentoring team members.
12. Lead and develop interns, providing training, mentoring, and performance feedback.

Qualifications/Requirements:

• Experience in supply chain manufacturing processes.
• Working knowledge of ERP and MRP systems.
• Proficiency in Microsoft Excel and digital tools like Spotfire & Oracle.
• Strong communication and interpersonal skills.
• Leadership ability and managing competing priorities.
• Problem-solving mindset adaptable to a dynamic environment.

Desired Characteristics:

• Experience with Oracle E-Business Suite.
• Proficiency in VBA & SQL programming.
• Willingness to drive process improvements using Flightdeck/Lean methods.

Flexible Working:

GE supports flexible working arrangements to promote work-life balance.

Total Reward:

Our benefits plan, FlexChoice, offers flexibility and savings opportunities, including non-contributory pension, life assurance, income protection, private medical cover, and 26 days of holiday with flexible options.

Security Clearance:

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained. Details can be found here: BPSS.

Right to Work:

Applications from those requiring sponsorship are considered, but eligibility depends on UK immigration rules.

Additional Information:

Relocation assistance is not provided.

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Aviation and Aerospace Components Manufacturing