SPAR Lathom - Supervisor

James Hall; West Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company seeks a Supervisor for their SPAR store in Lathom. The role involves leading a team, ensuring excellent customer service, and maintaining store standards. Ideal candidates should have experience motivating teams and be flexible in their working hours. Benefits include a staff discount and opportunities for training and development.

Benefits

Loyalty Award

Apprenticeships and further training

Staff Discount

Learning and Development

Grocery Aid support

Qualifications

• Experience in delegating tasks and motivating a team.
• Customer-focused manner with a helpful attitude.
• Enthusiastic and committed to delivering excellent service.

Responsibilities

• Lead and motivate the team to deliver outstanding customer service.
• Take responsibility for the store in the manager's absence.
• Ensure store standards including health & safety are maintained.
• Update and maintain store audits and administration.

Skills

Team motivation

Customer service

Communication

Flexibility

Job description

Role overview

SPAR Lathom - Supervisor

Contract Type: Permanent

Hours of work: 25 hours per week

Location: SPAR Lathom, Burscough Service Station, 192 Briars Lane, Lathom, Ormskirk L40 5XE

Salary: Competitive

Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.

Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.

More About the Role

Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.

Here’s What You Can Expect to be Doing

1. Leading and motivating your team to deliver outstanding customer service.
2. Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager.
3. Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
4. Taking responsibility for the updating and maintaining of store audits and administration procedures.

A Few Things About You

Being a Supervisor requires you to be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:

• Be enthusiastic, committed and self-motivated.
• Have some experience of delegating tasks and motivating a team.
• Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
• Have a flexible approach to working hours.

Why choose us?

Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.65 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.

Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.

Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.

Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.

Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other services to support you when you need it across financial, practical and emotional issues.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.