SPAR Kelloe - Supervisor

James Hall & Co; Barnard Castle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company operating over 160 SPAR stores in the North East is seeking a Supervisor to lead teams and deliver exceptional customer service. The ideal candidate will have a flexible approach, strong motivation skills, and a commitment to maintaining high operational standards. With opportunities for training and development, plus a staff discount, this is a great place to progress in your retail career.

Benefits

Loyalty Award

Staff Discount

Apprenticeships and further training

Learning and Development

Grocery Aid services

Qualifications

• Experience in delegating tasks and motivating a team.
• Enthusiastic, committed, and self-motivated.

Responsibilities

• Leading and motivating your team to deliver outstanding customer service.
• Taking responsibility for your store in the absence of the Store Manager.
• Ensuring all store standards are maintained.

Skills

Customer-focused manner

Team motivation

Delegation

Flexibility

Job description

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Location:SPAR Kelloe, Front Street, Kelloe, County Durham, DH6 4PD

Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.

Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.

More About the Role

Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.

Here’s What You Can Expect to be Doing

• Leading and motivating your team to deliver outstanding customer service.
• Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager
• Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
• Taking responsibility for the updating and maintaining of store audits and administration procedures.

A Few Things About You

Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:

• Be enthusiastic, committed and self-motivated.
• Have some experience of delegating tasks and motivating a team.
• Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
• Have a flexible approach to working hours.

Why choose us?

Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.65 per hour which will paid to you in a lump sum on the pay day after your anniversary date.

Apprenticeships and further training –We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.

Staff Discount –We want to make a difference where we can, that is why you will receive a current store discount of 20%.

Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.

Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.