SPAR Catterick - Store Supervisor

James-Hall-; Catterick Garrison; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Loyalty Pay

20% Staff Discount

Pension & Life Insurance

Learning & Development

Grocery Aid Support

Job summary

SPAR Catterick, located at 1-2 Hildyard Row, Catterick, North Yorkshire, United Kingdom, is seeking a Supervisory professional to lead a team and ensure smooth daily store operations. The role focuses on delivering excellent customer service while upholding health and safety and food hygiene standards.

The successful candidate will support the Store Manager, motivate colleagues, and oversee store performance.

Qualifications

• Experience leading a team in a retail environment.
• Customer-focused with ability to motivate staff.
• Strong understanding of health & safety standards in a store setting.

Responsibilities

• Lead and motivate the store team to deliver outstanding customer service.
• Act as store lead in the absence of Store Manager/Asst Manager.
• Maintain store standards, health and safety, and food hygiene.
• Update and maintain store audits and administrative procedures.

Skills

Team leadership

Customer service

Health & safety

Food hygiene

Job description

SPAR Catterick, 1-2 Hildyard Row, Catterick, North Yorkshire, United Kingdom

Job Description

Posted Friday 24 July 2026 at 00:00

Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve.

We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.

Contract Type: Permanent / Full Time

Hours of work: 39 hours per week

About the Role

Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.

Here’s What You Can Expect to be Doing

As a Supervisor, you’ll be involved in a wide range of responsibilities that keep the store running efficiently and the team performing at their best, including:

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

A Few Things About You

Being a Supervisor requires you to balance several responsibilities at once. We need someone who can support the Store Manager, inspire the team, and ensure daily operations run smoothly. Our ideal person would also:

• Be enthusiastic, committed, and self-motivated
• Have experience delegating tasks and motivating a team
• Be customer-focused, remaining helpful and friendly in all situations
• Have a flexible approach to working hours

Why Join Us?

We believe in rewarding our colleagues. That’s why when you join us, you’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.

Benefits

• Loyalty Pay – Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
• 20% Staff Discount – Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
• Pension & Life Insurance – You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
• Learning & Development – Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
• Grocery Aid Support – Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.

For more information about us and the benefits we offer, please head over to our careers page.

SPAR Catterick, 1-2 Hildyard Row, Catterick, North Yorkshire, United Kingdom