SPAR Bowness - Supervisor

TN United Kingdom; Windermere; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the retail sector is seeking a Supervisor for their new SPAR store in Bowness-on-Windermere. The role involves leading a team to deliver exceptional customer service, maintaining store standards, and supporting management. Ideal candidates will be enthusiastic, self-motivated, and possess strong team motivation skills. Opportunities for training and development are available, along with a staff discount and loyalty award.

Benefits

20% store discount

Loyalty Award

Apprenticeships and further training

Access to Grocery Aid services

Qualifications

• Experience in delegating tasks and motivating a team.
• Customer-focused manner, helpful and friendly.
• Flexible approach to working hours.

Responsibilities

• Leading and motivating your team to deliver outstanding customer service.
• Taking responsibility for the store in the absence of the Store Manager.
• Maintaining store standards, including customer service and food hygiene.

Skills

Team Motivation

Customer Service

Delegation

Job description

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Hours of work: 30 Hours per week (including some evenings and weekends)

Location: SPAR Bowness, Rayrigg Road, Bowness-on-Windermere, Cumbria, LA23 3DN

Through our company-owned stores division, G&E Murgatroyd, we are excited to announce the opening of our latest store, SPAR Bowness.

Our SPAR colleagues, from retail stores to Head Office, are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.

More About the Role

Our Supervisors are essential in managing our stores and leading our teams. We seek individuals capable of creating an environment where colleagues can work to their fullest potential.

Here’s What You Can Expect to be Doing

• Leading and motivating your team to deliver outstanding customer service.
• Taking responsibility for your store in the absence of the Store Manager and/or Assistant Manager.
• Leading by example to maintain store standards, including customer service, health & safety, and food hygiene.
• Updating and maintaining store audits and administrative procedures.

A Few Things About You

Being a Supervisor requires supporting the Store Manager, motivating the team, and ensuring daily duties are completed. The ideal candidate would also:

• Be enthusiastic, committed, and self-motivated.
• Have experience in delegating tasks and motivating a team.
• Possess a customer-focused manner, remaining helpful and friendly in all situations.
• Have a flexible approach to working hours.

Why choose us?

Loyalty Award – You are the most important part of our business, and building relationships with customers makes us special. As a new store colleague, you will receive an additional £0.45 per hour, paid in a lump sum after your anniversary date.

Apprenticeships and further training – We believe in investing in our colleagues, providing opportunities to gain relevant qualifications and progress within the business.

Staff Discount – You will receive a 20% store discount.

Learning and Development – Our in-house learning and development team will provide access to fully funded, industry-recognized training and qualifications.

Grocery Aid – We work with the national charity Grocery Aid, offering a 24/7 helpline service that is free, independent, and confidential. Grocery Aid provides various support services for financial, practical, and emotional issues.