SPAR Bigrigg - Supervisor

James Hall & Co; Egremont; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the retail sector is looking for a Supervisor for their SPAR store in Egremont. The role involves leading a team to deliver excellent customer service, ensuring store standards are met, and supporting management in daily operations. With numerous growth opportunities and training programs in place, this position offers a rewarding career path and various employee benefits including a loyalty award, staff discounts, and access to personal support services.

Benefits

20% Staff Discount

Loyalty Award

Apprenticeships and Further Training

Learning and Development Opportunities

Grocery Aid Support

Qualifications

• Experience in a supervisory role - leading teams.
• Enthusiastic and committed with a customer-focused manner.
• Flexible with working hours.

Responsibilities

• Lead and motivate the team for outstanding customer service.
• Take responsibility for the store in the absence of the Store Manager.
• Ensure store standards for service and hygiene are maintained.

Skills

Team Leadership

Customer Service

Delegation

Motivation

Job description

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Location:SPAR Bigrigg, Egremont, Cumbria, CA22 2TL

Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.

Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.

More About the Role

Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.

Here’s What You Can Expect to be Doing

• Leading and motivating your team to deliver outstanding customer service.
• Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager
• Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
• Taking responsibility for the updating and maintaining of store audits and administration procedures.

A Few Things About You

Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:

• Be enthusiastic, committed and self-motivated.
• Have some experience of delegating tasks and motivating a team.
• Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
• Have a flexible approach to working hours.

Why choose us?

Loyalty Award –You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.65 per hour which will paid to you in a lump sum on the pay day after your anniversary date.

Apprenticeships and further training–We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.

Staff Discount–We want to make a difference where we can, that is why you will receive a current store discount of 20%.

Learning and Development– We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.

Grocery Aid -We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.