Spanish-Speaking Customer Support Specialist (Hybrid)

French Selection (FS); Newport; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

French Selection (FS) in the United Kingdom is seeking a Spanish-speaking Customer Service Associate for Newport. The role offers a hybrid arrangement (3 days in the office, 2 days at home) with a salary around £26,000 depending on experience. It is a 6-month fixed‑term contract, likely to extend for the right candidate.

Responsibilities include handling customer inquiries in Spanish, processing orders, providing technical support, invoicing, and general admin duties to support the team.

Qualifications

• Fluent in Spanish (written and spoken) – essential.
• Previous customer service or admin experience – desired.
• Excellent communication and organisational skills.
• IT literate (ideally SAP).

Responsibilities

• Answer all customer enquiries via telephone and email in a timely manner.
• Order processing and arranging deliveries.
• Provide technical support and assist with troubleshooting.
• Process invoices and take payment details.
• Support the team with any administration duties as necessary.

Skills

Spanish (written and spoken)

IT literate (SAP)

Tools

SAP

Job description

French Selection (FS) in the United Kingdom is seeking a Spanish-speaking Customer Service Associate for Newport. The role offers a hybrid arrangement (3 days in the office, 2 days at home) with a salary around £26,000 depending on experience. It is a 6-month fixed‑term contract, likely to extend for the right candidate.

Responsibilities include handling customer inquiries in Spanish, processing orders, providing technical support, invoicing, and general admin duties to support the team.