Spanish Speaking Customer Service

Search Consultancy; City of Edinburgh; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a Spanish-speaking Customer Service Advisor for a hybrid role in Edinburgh. You will manage customer accounts, ensure exceptional service, and contribute to a dynamic team. The role offers a competitive salary of £25,000 - £26,000 with opportunities for career growth. If you thrive in a fast-paced environment and have excellent communication skills in Polish and English, we want to hear from you!

Benefits

Career growth opportunity

One-on-one training

Qualifications

• Excellent verbal and written communication skills in both Polish and English.
• Ability to adapt in a fast-changing environment and remain focused under pressure.
• Problem-solving mindset with a commitment to delivering quality results.

Responsibilities

• Manage customer accounts, building strong and lasting relationships.
• Handle inbound and outbound calls ensuring every interaction is positive.
• Provide shipment quotes and solve issues with ease.

Skills

Excellent verbal and written communication skills in both Polish and English

Ability to adapt in a fast-changing environment

Problem-solving mindset

Team spirit

Job description

Spanish - Speaking Customer & Client Service Support (Hybrid Working)

Salary: £25,000 - £26,000 + Career Growth Opportunity

Are you a customer service superstar looking to take your career to the next level? Do you thrive in fast-paced environments, and love the flexibility of hybrid working? If so, this role is perfect for you!

Join a global market leader where your talent will shine. With a competitive salary of £25,000 - £26,000 and the chance to move into a permanent role, this is more than just a job-it's a springboard for your career! You'll receive one-on-one training and enjoy plenty of opportunities for career growth, all while working in a dynamic team that's driven to deliver exceptional service.

As a Customer Service Advisor, you'll be at the heart of our operations, ensuring that every customer experience is flawless from start to finish. This is your chance to make a real impact and be part of a motivated team that strives for excellence every day!

What You'll Be Doing:
- Manage customer accounts, building strong and lasting relationships.
- Handle inbound and outbound calls like a pro, ensuring every interaction is positive.
- Provide shipment quotes, set up deliveries, and solve issues with ease.
- Multitask across various platforms and systems, staying organized and efficient.
- Be a leader that others look up to, representing our company with professionalism and integrity.

What You'll Bring to the Team:
- Excellent verbal and written communication skills in both Polish and English.
- The ability to adapt in a fast-changing environment and remain focused under pressure.
- A problem-solving mindset with a commitment to delivering quality results.
- Team spirit with respect for diverse cultures and perspectives.
- Sound decision-making skills and dependability in everything you do.

Ready to join a winning team and fast-track your career? We're interviewing now, so don't miss this chance! Apply today and take the first step towards an exciting future!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.