Spanish, Italian and English Customer Service Representative

Language Matters; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An international organization in Watford seeks a Spanish, Italian, and English Customer Service Representative. You will manage customer orders and respond to queries via phone and email. Ideal candidates will possess outstanding communication skills and relevant customer care experience. This role offers potential for growth within the company.

Qualifications

• Fluency in English, Spanish, and Italian is required.
• Previous experience in customer care, sales administration, or client support.
• Ability to manage orders and handle customer queries.

Responsibilities

• Manage customer orders and process sales.
• Handle returns and delivery issues promptly.
• Be the first point of contact for client order queries.
• Update client account records accurately.
• Collaborate with sales and other departments.

Skills

Fluent in Spanish

Fluent in Italian

Fluent in English

Strong communication skills

Organisational skills

Job description

Spanish, Italian and English Customer Service Representative

An exciting opportunity has arisen for a bright Spanish, Italian and English speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

• Managing customer orders: processing sales orders and handling invoices
• Proactively dealing with any returns, delivery and order issues
• Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
• Ensuring all client account records are kept up to date
• Working alongside the sales team and other departments where required

About you:

The ideal candidate will be fluent in Spanish, Italian and English and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

• Required to be fluent in English, Spanish and Italian
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Strong communication and organisational skills
• Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.

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