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Spanish and Portuguese Speaking Customer Service Advisor

JR United Kingdom

Nottingham

Hybrid

GBP 25,000 - 30,000

Full time

10 days ago

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Job summary

An established industry player is seeking a Spanish and Portuguese speaking Customer Service Advisor to join their expanding team in Nottingham. This role offers a fantastic starting salary, great career progression opportunities, and a supportive culture. With a full hybrid working policy, you can enjoy flexibility in your workplace. You will be responsible for resolving customer inquiries, managing accounts, and contributing to the overseas customer support area. If you are passionate about customer service and looking for a stepping stone into the fashion industry, this is the perfect opportunity for you.

Benefits

Casual dress code
Enhanced product discounts
Hybrid working with 4 weeks work abroad
Career progression opportunities

Qualifications

  • Bilingual in Spanish and Portuguese is essential for this role.
  • Experience in customer service and strong IT skills are highly advantageous.

Responsibilities

  • Resolve customer enquiries via telephone and email efficiently.
  • Support general administration tasks and manage customer accounts.

Skills

Bilingual communication in Spanish and Portuguese
Professional telephone manner
Telephone-based customer service experience
Strong IT skills
Ability to work under pressure

Tools

MS Office

Job description

Social network you want to login/join with:

Spanish and Portuguese Speaking Customer Service Advisor, Nottingham
Client:

Express Recruitment

Location:

Nottingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

8

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Express Recruitment are currently recruiting for an established business based in Nottingham seeking a Spanish and Portuguese speaking Customer Service Advisor to join their expanding team.

Our client is offering a fantastic starting basic salary of c£25,000 D.O.E. They offer great career progression opportunities with training provided in a supportive culture.

You will have a full hybrid working policy within your contract for flexibility in the workplace.

The role offers a stepping stone into the fashion industry and includes some fantastic benefits:

  • Casual dress code
  • Enhanced discounts off products seasonally
  • Hybrid working including 4 weeks per year work abroad
  • Career progression and city centre location
  • Resolve customer enquiries via telephone and email
  • Work closely with colleagues to resolve every query quickly and efficiently
  • Support with general administration tasks as required
  • Contribute to the overall effectiveness of the overseas customer support area
  • Responsible for new customer account set up process and customers account management
  • Credit control responsibilities
Skills & Experience
  • Bilingual written and verbal communication skills in Spanish and Portuguese essential
  • Professional telephone manner and communication skills essential
  • Experience in a specific telephone-based customer service role highly advantageous
  • Strong IT skills, confident with MS office functions
  • Ability to work under pressure, must remain calm during busy periods
About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

Vacancy Summary

Hours: Monday - Friday

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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