Space and Facilities Assistant

University of Liverpool; Liverpool; On-site; GBP 25,000 - 26,000; Part time

Job summary

University of Liverpool’s Libraries, Museums and Galleries invites applications for a Space and Facilities Assistant to provide a customer-focused service and maintain a safe, comfortable environment in our library buildings. The role is part-time (21 hours per week, Sundays to Tuesdays 2pm-10pm) and permanent, supporting front-line teams and developing student-focused spaces.

You will patrol public areas, assist with furniture preparation for meetings, respond to fire alarms and maintain safety

Responsibilities

• Contribute to the development of all library spaces to enhance the user experience and maintain a safe environment.
• Communicate effectively with all colleagues across various shift patterns to ensure a consistent service delivery and a safe working environment and facilities.
• Participate in relevant training including Manual Handling, First Aid and Fire Warden responsibilities.
• Patrol all public areas of the library to ensure appropriate use of facilities and equipment, follow-up building and maintenance issues and help to maintain a safe, clean and tidy environment.
• Monitor the safety of the building and facilities, reporting any health and safety issues.
• Act as a point of contact for external contractors to support building works.
• Prepare spaces and furniture in preparation for meetings and events.
• Respond to and act on fire alarm and exit activations, taking appropriate action.
• Carry out fire system tests, maintain fire records and carry out appropriate checks on fire doors, emergency lighting and fire alarms.
• Open and close library buildings, when necessary, ensuring appropriate alarm systems are set.
• Liaise with other departments and external agencies to help maintain safety and security in library buildings.
• Monitor printers / photocopiers responding to any issues including checking stock of paper.
• Provide excellent customer service and support responding to building and maintenance issues from colleagues and library users.

Job description

As Space and Facilities Assistant, you will join a welcoming, high-performing team to provide a customer focused, high-quality service and environment to library users.

This is a key, hands-on role undertaking a range of duties to maintain a safe and comfortable environment in our library buildings.

You will play an active part in contributing to the development of student focused services and spaces as part of our front-line team.

Responsibilities and duties include:

• Contribute to the development of all library spaces to enhance the user experience and maintain a safe environment.
• Communicate effectively with all colleagues across various shift patterns to ensure a consistent service delivery and a safe working environment and facilities.
• Participate in relevant training including Manual Handling, First Aid and Fire Warden responsibilities.
• Patrol all public areas of the library to ensure appropriate use of facilities and equipment, follow-up building and maintenance issues and help to maintain a safe, clean and tidy environment.
• Monitor the safety of the building and facilities, reporting any health and safety issues.
• Act as a point of contact for external contractors to support building works.
• Prepare spaces and furniture in preparation for meetings and events.
• Respond to and act on fire alarm and exit activations, taking appropriate action.
• Carry out fire system tests, maintain fire records and carry out appropriate checks on fire doors, emergency lighting and fire alarms.
• Open and close library buildings, when necessary, ensuring appropriate alarm systems are set.
• Liaise with other departments and external agencies to help maintain safety and security in library buildings.
• Monitor printers / photocopiers responding to any issues including checking stock of paper.
• Provide excellent customer service and support responding to building and maintenance issues from colleagues and library users.

Our commitment to Equality, Diversity and Inclusion

We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA+ community.

GRADE 3

£24,547 - £25,804 pa (pro rata)

Hours of work: Part-time - 21 hours per week: Sunday - Tuesday 2pm - 10pm

Tenure: Permanent

It is an exciting time to join Libraries, Museums and Galleries as we are recruiting for our Customer Experience Team in the Libraries.