Spa Treatments Manager

GuestHouse Hotels; Margate; On-site; GBP 30,000; Full time

Job summary

An established industry player in Margate is seeking a dedicated Spa Treatments Manager to lead a skilled team in delivering exceptional spa experiences. This role offers the chance to create a unique environment focused on personalized treatments, ensuring every guest feels valued and cared for. With a commitment to health and wellness, you will manage daily operations while fostering team development. Enjoy a supportive atmosphere with perks like paid breaks and training opportunities. If you are passionate about wellness and creating memorable guest experiences, this is the perfect opportunity for you.

Benefits

Extra holiday day for your birthday

Share of monthly TRONC distribution

Paid breaks

Team room with snacks

Discounts for family and friends

Access to Employee Assistance Programme

Investment in training and development

Qualifications

• Qualified with a Level 3 Diploma in Spa Therapies or similar.
• Experience in managing a team in a spa environment.

Responsibilities

• Oversee daily operations of the dry spa and manage the spa diary.
• Provide high-standard spa treatments and greet guests.

Skills

Spa Management

Team Leadership

Customer Service

Health and Wellness Knowledge

Education

Level 3 Diploma in Spa Therapies

Additional Qualifications in Massage

Job description

Hello Margate!

No.42 Margate is now beginning to gear up for the busy summer period, and we’re looking to recruit a superstar Spa Treatments Manager who can lead from the front, making us the go-to destination for a best-in-class treatment in Margate.

The Job

An incredible opportunity to oversee the daily operations of a dry spa. Alongside your team of skilled therapists, you’ll provide spa treatments to the highest standard (a love for massage will be an advantage), greet and look after our guests, manage the spa diary, and respond to any guest inquiries.

This would be a great opportunity for the right person, as we pride ourselves on not being a "conveyor-belt" spa, focusing on treatments beyond “one-size-fits-all,” creating a unique environment for you to grow and develop as well as your team.

We offer a range of treatments to support the mind and body, but please note we do not offer beauty packages as part of our rituals programme.

The Perks

• An extra holiday day for your birthday
• Share of the monthly TRONC distribution
• All breaks are paid
• Our team has their own team room with a pantry full of snacks to enjoy anytime
• You can stay/dine with your family and friends in any of our hotels/restaurants at a great discount
• Access to an industry-leading Employee Assistance Programme and support
• We will invest in your training and development, whether it's learning about daily operations, expanding your commercial acumen, or increasing your knowledge of health and safety.

A Bit About You

To be our new Spa Treatments Manager, you should want to excel at what you do. Be proud of doing things the right way, even when no one is watching. Specifically, you should be:

• Hardworking and driven, qualified with a Level 3 Diploma in Spa Therapies or similar (this is a must). Additional qualifications in deep tissue, reflexology, or pregnancy massage are a plus.
• Genuinely passionate about health, wellness, and caring for people
• Experienced in managing a great team in a spa environment, preferably in a spa hotel
• Able to create a warm welcome with a calming presence
• Authentic, a team player, and willing to support your team by carrying out treatments yourself

If you are passionate about creating memorable experiences for guests and want to join a close-knit team that loves what they do, we would love to hear from you!

If this sounds like you

If you like the sound of this exciting role and a competitive salary, please reach out. We look forward to meeting you and sharing our plans.

Start date: Mid/late March

Salary: Up to £30k (this will increase from April)

Hours: 40 hours per week