Spa Therapist Spa · Brown's Hotel, London, United Kingdom

Rocco Forte Hotels Limited; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rocco Forte Hotels is seeking passionate individuals dedicated to delivering exceptional wellness experiences. Join a prestigious hotel in London to create transformative guest moments through high-quality spa services. Enjoy extensive learning opportunities and attractive perks in a supportive work environment committed to excellence.

Benefits

Discounted hotel rates

Discounts on Food and Beverage

Learning and development opportunities

Meals on duty

Social activities and events

Recognition programs

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Cycle to Work Scheme

Qualifications

• Passion for delivering 5-star service.
• Ability to work in fast-paced environments.
• Commitment to hygiene and safety standards.

Responsibilities

• Provide high-quality, personalized treatments.
• Deliver timely, discreet service focused on guest comfort.
• Maintain a clean and professional spa environment.

Skills

Exceptional service

Positive attitude

Team collaboration

Independence

Hygiene standards

Job description

Our hotel

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Your key responsibilities

Are you passionate about wellness, beauty, and creating transformative guest experiences?Join our vibrant team and be part of a sanctuary where wellness, relaxation, and excellence come together. If you're passionate about helping others feel their best and love creating unforgettable spa experiences, we’d love to hear from you!

As a valued part of the Forte family, you will:

• Provide high-quality, personalized treatments that exceed guest expectations.
• Deliver discreet, timely service with a focus on guest comfort and satisfaction.
• Take ownership of your role, performing to the highest standards.
• Maintain a clean, calm, and professional spa environment.
• Stay updated on trends and techniques to enhance service delivery.
• Foster positive guest relationships and support a collaborative team atmosphere.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handling multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.