Spa Therapist, Malmaison

Malmaison; York; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading hotel group seeks a passionate Spa Therapist to provide exceptional guest experiences at their popular Spa in York. You will be responsible for welcoming clients, delivering treatments, and ensuring high standards of service. The role offers competitive pay, training and development opportunities, and generous employee benefits.

Benefits

Discounted Room Rates

Heavily Discounted Dining

Fully Funded Apprenticeships

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Complimentary Stays on Anniversaries

Employee Assistance Programme

Qualifications

• Passionate about delivering treatments and exceptional hospitality.
• Able to maintain clean and high-standard treatment environments.

Responsibilities

• Welcome clients to the Spa in a professional manner.
• Manage bookings and achieve retail targets.
• Ensure cleanliness of treatment rooms and the Spa.

Skills

Customer Service

Hospitality

Education

Relevant Spa Therapy Qualification

Job description

Spa Therapist required for our popular Spa

Rate of Pay / Hours:£12.46 pH, 24 hours a week, plus generous company benefits, Training & Development

Contract: Permanent

Location: York

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients.

Main Duties-

• Welcoming clients in to the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Created on 25/06/2025 by TN United Kingdom